I'm so frustrated!

[lovelymilena 40]

So I've been seeing my primary care physician once a month for the past 5 months as a requirement for WLS. So today I find out that my doctor hasn't been coding those appointments correctly and only one of her notes mention weight loss! I'm so frustrated and I feel like my insurance isn't going to approve me now! I'm so close, July 1st was supposed to be the end of my 6 months and now I feel like I've hit a road block! My emotions are all over the place. I'm sad, I'm angry, I'm disappointed, and I really just feel like giving up. I feel hopeless now. ????

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[SalOdyssey 441]

Your Dr should be able to go back (I don't know how far) and amend those appointment notes.

[lovelymilena 40]

Your Dr should be able to go back (I don't know how far) and amend those appointment notes.

Omg I sure hope so! I'm going to see her Friday. We shall see!!

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[KristenLe 5,980]

@@lovelymilena What did she code and document these visits as? I would insist she amend the records to include the reason you were there and what was discussed about weight loss and nutrition. If necessary - complain to your insurance company!

[lovelymilena 40]

@@lovelymilena What did she code and document these visits as? I would insist she amend the records to include the reason you were there and what was discussed about weight loss and nutrition. If necessary - complain to your insurance company!

She coded them as follow ups and one was coded as a problem. None of the notes mentioned weight loss. They mentioned other things. I'm just really hoping after I meet with her Friday she can go back and amend the records.

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[KristenLe 5,980]

@@lovelymilena What did she code and document these visits as? I would insist she amend the records to include the reason you were there and what was discussed about weight loss and nutrition. If necessary - complain to your insurance company!

She coded them as follow ups and one was coded as a problem. None of the notes mentioned weight loss. They mentioned other things. I'm just really hoping after I meet with her Friday she can go back and amend the records.

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If she didn't properly document - she needs to amend them. Follow Up or Problem wouldn't necessarily be the code submitted to insurance. There should have been an obesity related diagnosis.

[lovelymilena 40]

@@lovelymilena What did she code and document these visits as? I would insist she amend the records to include the reason you were there and what was discussed about weight loss and nutrition. If necessary - complain to your insurance company!

She coded them as follow ups and one was coded as a problem. None of the notes mentioned weight loss. They mentioned other things. I'm just really hoping after I meet with her Friday she can go back and amend the records.

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If she didn't properly document - she needs to amend them. Follow Up or Problem wouldn't necessarily be the code submitted to insurance. There should have been an obesity related diagnosis.

I totally agree. Very frustrating! Geez

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[christiR 12]

As long as you weighed in my insurance took the visits. See if that could help

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[hartless 71 13]

Your doctor CAN amend those previous visits with the proper codes! You tell them that! My doctors always mess up codes and I even have to call the insurance company myself and ask what the code should be and then walk my doctor through it. It is so eerrrrr but don't be passive tell them to do it. Good luck ????