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Discrepency in cost of surgery



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I'm scheduled with Dr. A Ortiz on 1/21/13. Initially I wanted the Plication procedure which I was told was 1000.00 more than the sleeve. After doing further research I changed my mind and called to switch to the sleeve. I was told then it was the same price??? I reminded the coordinator that I was quoted a different price not two weeks prior and she denied telling me so. Now I'm questioning what to do at this point. I want the procedure done and don't want to cancel but I don't want to now be scammed???

Has this happened to anyone?

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I believe a lot of rates are going up at the 1st of the year.

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I believe a lot of rates are going up at the 1st of the year.

But I paid my deposit 2 weeks ago and when I when I called to change the procedure she didn't say rates change. She denied ever telling me the other price. That's what has me concerned.

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Will they give your deposit back? If they will, contact other surgeon's in Mexico and find out what their rates are and then schedule and appointment. Ask to talk with the office manager and perhaps they can accommodate you with a discounted rate for the misunderstanding. Don't be afraid to ask.......

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Will they give your deposit back? If they will' date=' contact other surgeon's in Mexico and find out what their rates are and then schedule and appointment. Ask to talk with the office manager and perhaps they can accommodate you with a discounted rate for the misunderstanding. Don't be afraid to ask.......[/quote']

The deposit is non refundable. I am going to argue it for sure. I haven't researched any other doctor as much as I have Dr. Ortiz and I really don't want to go to anyone else. I have 3 weeks to go.

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I hope they give. I know that I've seen where other surgeons are giving discounted rates right now. So it could happen... Let us know what's happening. Either way, this is a life changing deal

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But I paid my deposit 2 weeks ago and when I when I called to change the procedure she didn't say rates change. She denied ever telling me the other price. That's what has me concerned.

Definitely not cool! I hope it works out!

Amanda Rae

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What does the website say? Who are you going through?

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I hear that Dr Ortiz is an excellent surgeon, when I was there others at the Hotel had used him. I would chock this up to a learning experience Mexican style. Try one more time speaking to someone in your coordinators office. If you have no luck in getting a price change just go ahead and get ready for your surgery. You will not be disappointed regardless of what you pay. Good Luck!!

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Maybe have someone else call and ask for the price of a sleeve and see what they say to a "stranger"?

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I scheduled way back in October for surgery in Feb. with Dr. Ortiz and at that time the two surgeries were the same price. The price listed on my patient information forms was the same, too. Have you filled that out yet? You could double check on your copy. Not saying something couldn't have gotten mixed up at the time you scheduled. Hope you get this figured out...it does suck a little that the deposit is non-refundable, my husband grumbled about that too :(

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Yes I've completed all the paperwork but it was for the Plication and had the higher price on it. I was prepared to pay the initial price and either way I've got to do this. I just hate being scammed. I see all the post from people who used Dr. Ortiz and I do feel its worth it. If I do get a chance to talk to him I for sure will let him know and maybe he'll care maybe he won't but in any case it's bad business.

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What does the website say? Who are you going through?

The website doesn't quote price. It's his own coordinator I think. I called the 800 # listed on his website.

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I am also scheduled with him and went back and looked at the paperwork that has the pricing on it (Initial Contact Letter) and mine also shows the same exact price for the sleeve and plication. The band is less and the bypass and revisions are more. whaat.gif

Do you still have your Initial Contact Letter that shows the prices for all the procedures offered? It truly sounds like if someone quoted you different prices that it was a mistake, because there are now two of us who have paperwork showing that the prices are the same for these two procedures. I booked in November.

Sorry to hear there was a mix-up somehow and hope you get it straightened out. smile.gif

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At least you can rest easy knowing it was human error on the part of the coordinator and not you getting scammed :)

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