Insurance Submission Delays

[Coykoi 45]

Oct 16: got the ok to submit to insurance....today I found out that the package has still not been submitted. I've been trying to be nice to the person that submits to insurance and have explained my timing concerns (I don't want my file to go to the bottom of the pile out of spite), but this is frustrating!

[Coykoi 45]

Has anyone who is using a busy doctor's office experience a similar experience? I didn't expect that the file was ready to go in the fax machine the minute that the decision to submit was made, but nearly a month later sounds a little problematic. If it had been submitted by the time that the submission person said that it would be, I could have been close to a surgery date by now.

Trying to be patient...

[mike010906 14]

Has anyone who is using a busy doctor's office experience a similar experience? I didn't expect that the file was ready to go in the fax machine the minute that the decision to submit was made' date=' but nearly a month later sounds a little problematic. If it had been submitted by the time that the submission person said that it would be, I could have been close to a surgery date by now.

Trying to be patient...[/quote']

The first time they told me it was faxed over I called them back a week later (I'm impatient) to ask if they heard anything and they said that they hadn't and they would call me when they did. Well the insurance requested clearance from two other specialists, and I didn't hear back from them until i called again three days later so now I call their office frequently. I know it was only a few fays but i could have been seen in that timeframe possibly. Now Any time something has to be faxed I call to make sure they got it and to make sure we r all on the same page. I am as nice as pie but they know I'm serious about getting it done. I would recommend nicely just keep calling them. You can also call the insurance company to find out if they received the information but definitely don't hesitate to call your surgeon and ask for an update on the status. After all, they are getting paid for your surgery too so you think they would be more motivated. :-)