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Ken S.

Administrators
  • Content Count

    920
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Reputation Activity

  1. Thanks
    Ken S. got a reaction from Starwarsandcupcakes in Unable to update 'My Surgery' section   
    @Katilady Hi there! You can access it under the "Patients" menu item. It's listed as "My Surgery". Or you can just click here and you'll be taken to the My Surgery page :-)
  2. Like
    Ken S. reacted to Palta in App isn’t working on iPhone   
    Its working for me now!
  3. Thanks
    Ken S. got a reaction from FluffyChix in Calling Dr. Bombay! Calling Dr. Bombay! (Pssst...Ken)   
    Hi @FluffyChix, I believe this issue should be resolved now. You may have to refresh your cache to see it updated.
    If you continue to have issues, please let me know!
  4. Like
    Ken S. reacted to Orchids&Dragons in Help for user Orchids&Dragons   
    Big thanks to @Alex Brecher and @Ken S. for all their help, and @sillykitty, too! I'm baaaack!
  5. Thanks
    Ken S. got a reaction from FluffyChix in Help for user Orchids&Dragons   
    Thank you for the screenshot, Looking into what this could be right now.
  6. Thanks
    Ken S. got a reaction from FluffyChix in Help for user Orchids&Dragons   
    Thank you for the screenshot, Looking into what this could be right now.
  7. Like
    Ken S. got a reaction from mousecat88 in email address invalid   
    Thank you for the heads up! We're working for a fix on this - you do not need to change your email address 🙂
  8. Like
    Ken S. got a reaction from mousecat88 in email address invalid   
    Thank you for the heads up! We're working for a fix on this - you do not need to change your email address 🙂
  9. Like
    Ken S. got a reaction from mousecat88 in email address invalid   
    Thank you for the heads up! We're working for a fix on this - you do not need to change your email address 🙂
  10. Like
    Ken S. got a reaction from mousecat88 in email address invalid   
    Thank you for the heads up! We're working for a fix on this - you do not need to change your email address 🙂
  11. Like
    Ken S. got a reaction from mousecat88 in email address invalid   
    Thank you for the heads up! We're working for a fix on this - you do not need to change your email address 🙂
  12. Like
    Ken S. got a reaction from jo ann c troupe in Inspiration and Ways to Love Yourself   
    Great article! Definitely a fulfilling read.



  13. Like
    Ken S. got a reaction from FluffyChix in Where to update current weight?   
    Hi @The 56 Bypass, you can update your stats (including your weight) by clicking on your username and then selecting "My Surgery" from the drop down.
    Once there, selecting the "Progress" tab from the left side will bring you to where you need to be 🙂



  14. Thanks
    Ken S. got a reaction from Matt Z in Weird Email Message PW Authentication Message   
    Hi @Matt Z, they should still appear there, but they shouldn't be from after I responded saying it was fixed - they should be from prior to that.
    They should drop out of your notifications altogether over the next few weeks.
  15. Like
    Ken S. reacted to FluffyChix in Weird Email Message PW Authentication Message   
    You’re awesome sauce, Ken! TY for all you do!
  16. Thanks
    Ken S. got a reaction from FluffyChix in Weird Email Message PW Authentication Message   
    Hi @Matt Z - I believe we've got this issue resolved - please let me know if you're still having issues!
  17. Thanks
    Ken S. got a reaction from Matt Z in Weird Email Message PW Authentication Message   
    Thanks Matt! We're looking into this now.
  18. Like
    Ken S. got a reaction from Alex Brecher in How do I leave a review for my surgeon?   
    Hi there,
    You should have a large review box within the My Surgery settings on the "Surgeon" tab where you can leave a review for your surgeon. We agree that you should definitely have a button on the surgeon profile, if you've already selected that surgeon - so we've gone ahead and added a "Review" button to surgeon profiles. If you view your surgeon profile, you should be able to see it now 🙂
    Please let me know if this works for you 🙂

  19. Like
    Ken S. got a reaction from FluffyChix in Weird Email Message PW Authentication Message   
    You got it! We believe we've resolved this issue - can you let me know if it's been OK so far today?
    Thanks in advance!
  20. Congrats!
    Ken S. got a reaction from FluffyChix in Weird Email Message PW Authentication Message   
    @FluffyChix Aha, that message is indeed generated by our system, and it's nothing to be afraid of 🙂. The message is being generated in error - we're looking into it as we speak!
    I'll update you when we have it all sorted out, thank you for letting us know!
  21. Like
    Ken S. got a reaction from FluffyChix in Weird Email Message PW Authentication Message   
    Hi @FluffyChix, was the password popup that you saw initially displayed directly on BariatricPal.com? Or was it an email that received or something along those lines?
  22. Thanks
    Ken S. got a reaction from Frustr8 in Surgeon not found in directory - unable to add to my profile   
    Hi @Kimmie K!
    Thank you for reaching out. I've gone ahead and added Dr. Brewer to our surgeon directory, you should be able to add him as your surgeon now 🙂
    Also, please feel free to let Dr. Brewer know that we provide surgeons with profiles free of charge. If he's interested in filling out the rest of the information on the profile, we can get him setup to do so.
    Thanks again and please don't hesitate to let us know if you have any further issues.
  23. Thanks
    Ken S. got a reaction from Frustr8 in Surgeon not found in directory - unable to add to my profile   
    Hi @Kimmie K!
    Thank you for reaching out. I've gone ahead and added Dr. Brewer to our surgeon directory, you should be able to add him as your surgeon now 🙂
    Also, please feel free to let Dr. Brewer know that we provide surgeons with profiles free of charge. If he's interested in filling out the rest of the information on the profile, we can get him setup to do so.
    Thanks again and please don't hesitate to let us know if you have any further issues.
  24. Like
    Ken S. got a reaction from Frustr8 in Notification Settings help, please   
    Hi @Orchids&Dragons! It looks like you have several topics that you follow in which you chose to receive notifications immediately.
    The settings you showed us are for content that you follow automatically, in other words, topics that you reply to and topics that you create yourself.
    When you press on the "Follow" button on a topic, however, it prompts you to choose how you'd like to receive notifications (see the screenshot below). You can change those settings, but you would have to do it for each topic that you're getting instant notifications for.

  25. Like
    Ken S. got a reaction from clsumrall in Error message when posting replies   
    Testing the quoting error.

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