Jump to content
×
Are you looking for the BariatricPal Store? Go now!

Weird Email Message PW Authentication Message



Recommended Posts

Hi guys! My email hasn't changed, yet I got this message popping up wanting me to update my email. And when I did it gave me this message wanting me to re-enter my password. I didn't change my email. It's still valid. And still in use, and I'm getting email notifications from BP. So why am I being prompted to enter my password. Am I being hacked by someone using a disguise of BP in order to capture my pw?

Thanks!

Fluffy

image.thumb.png.a87ddbe1950ae6ee23544198ce9b55b2.png

Share this post


Link to post
Share on other sites
5 minutes ago, FluffyChix said:

Hi guys! My email hasn't changed, yet I got this message popping up wanting me to update my email. And when I did it gave me this message wanting me to re-enter my password. I didn't change my email. It's still valid. And still in use, and I'm getting email notifications from BP. So why am I being prompted to enter my password. Am I being hacked by someone using a disguise of BP in order to capture my pw?

Thanks!

Fluffy

image.thumb.png.a87ddbe1950ae6ee23544198ce9b55b2.png

Hi @FluffyChix, was the password popup that you saw initially displayed directly on BariatricPal.com? Or was it an email that received or something along those lines?

Share this post


Link to post
Share on other sites
1 minute ago, Ken S. said:

Hi @FluffyChix, was the password popup that you saw initially displayed directly on BariatricPal.com? Or was it an email that received or something along those lines?

Hi Ken! Thanks for getting back to me so quickly. Here is where I got it:

It popped up as a Notification (upper right of screen--third message down) and it keeps popping up. Then when I click on it, it leads me to this screen. But my email is exactly the same. No change. Then it wants me to type in my password. But nothing has changed and it set off alarm bells that maybe some bad guy was trying to capture my password.

image.thumb.png.602daaad5ced50b95ef248003fe9780d.png

Share this post


Link to post
Share on other sites

Just popped up again for the third time:

image.thumb.png.d436764ba0a8a92ebfa57c06dd3765ca.png

Share this post


Link to post
Share on other sites
And while we are on the matter of weird notifications- I occasionally am getting " No Permission", I could understand if I was trying to access The Veterans Forum, because I haven't fulfilled the requirements but this may show up on post-surgery, sleeve or other forums. AM I somehow confusing the internet gurus?📈📉

Share this post


Link to post
Share on other sites

@FluffyChix Aha, that message is indeed generated by our system, and it's nothing to be afraid of 🙂. The message is being generated in error - we're looking into it as we speak!

I'll update you when we have it all sorted out, thank you for letting us know!

Share this post


Link to post
Share on other sites
1 minute ago, Ken S. said:

@FluffyChix Aha, that message is indeed generated by our system, and it's nothing to be afraid of 🙂. The message is being generated in error - we're looking into it as we speak!

I'll update you when we have it all sorted out, thank you for letting us know!

Thank you Ken! Appreciate your hard work!

Share this post


Link to post
Share on other sites
On 11/19/2018 at 9:54 AM, FluffyChix said:

Thank you Ken! Appreciate your hard work!

You got it! We believe we've resolved this issue - can you let me know if it's been OK so far today?

Thanks in advance!

Share this post


Link to post
Share on other sites
3 minutes ago, Ken S. said:

You got it! We believe we've resolved this issue - can you let me know if it's been OK so far today?

Thanks in advance!

So far, no love notes! I did reset my pw though. And it looks like I'm getting my email notifications. :)

TY and have an awesome Thanksgiving!

JazzHands.JPG.812ffef734f36dae6c9a3b23d7527ab9.JPG Jazz Hands!

Share this post


Link to post
Share on other sites
4 minutes ago, Matt Z said:

Thanks Matt! We're looking into this now.

Share this post


Link to post
Share on other sites

You’re awesome sauce, Ken! TY for all you do!

Share this post


Link to post
Share on other sites
13 minutes ago, Ken S. said:

Hi @Matt Z - I believe we've got this issue resolved - please let me know if you're still having issues!

I've still got 2 of them in my notifications list, but if it's dealt with on your end, I'm ok with them still being there.


Thanks Ken!

Share this post


Link to post
Share on other sites
Just now, Matt Z said:

I've still got 2 of them in my notifications list, but if it's dealt with on your end, I'm ok with them still being there.


Thanks Ken!

Hi @Matt Z, they should still appear there, but they shouldn't be from after I responded saying it was fixed - they should be from prior to that.

They should drop out of your notifications altogether over the next few weeks.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Featured Surgeons

    1. Masoud Rezvani

      Woodbridge, Virginia 22191

    2. Lisa Medvetz

      Downingtown, Pennsylvania 19335
      800-282-0066

  • Most popular:

  • Recent Topics

  • Recent Status Updates

    • ProudGrammy

      Georgia on my mind - off to grand-daughters high school graduation - she's smart and cute as a button, just like her grammy,☺️
      kathy
      · 1 reply
      1. SusieQ2019

        Congratulations to her Proud Granny, and wishing her a bright and successful future.

    • *Meaghan*

      Went to my initial consult with the Bariatric surgeon/ program I chose. Came home with a folder full of information & helpful organization of all the testing that needs to be completed while I complete the required nutritional counseling. She also let me know my insurance typically takes 6 weeks to reply with authorization when submitted, so that puts my potential surgery date near the new year if all stays on track  I felt comfortable with her, in our discussions she agrees that I am a good candidate for the Gastric Bypass. I appreciated the 'introduction' class that was given after the consult with the surgeon where I was given this binder of every referral (from her, not my pcp referrals), & contact information for all the testing needed to make my contacts/calls tomorrow morning even easier I start my nutrition classes on June 5th, so that's when the clock will start toward insurance approval & getting the tool to help me reach my goals
      · 0 replies
      1. This update has no replies.
    • Torie Faye

      I had my Bypass Surgery on 04/25/2019 I'd weighted before surgery 308 and now 285. I get depressed because I thought it would be more. I follow all instructions from Dr.. Green walk every day work out and eating solid foods 
      · 1 reply
      1. ProudGrammy

        welcome welcome - 23 lbs pre/post op is great. you are doing fine. keep up the good work. kathy

    • MrsGamgee

      Day 5 post-op... didn't sleep great last night, lots of gas pain and it was my first night without using the rx pain meds. I'm tired and feeling rather stupid. My nurse is supposed to call today for a check in, so I'm debating taking a nap now and risk missing her call, or forcing myself to stay awake and pray she calls soon. Also, showering should be considered a workout... just doing the basics used up all my energy. Weight is slowly working its way down. I know that I shouldn't be on the scale yet, but I couldn't resist. I'm down almost 9lb down since surgery. Yay!
      · 1 reply
      1. Emilia Danciu

        You are allowed to feel tired, take naps and only do the minimum this soon after the surgery. Listen to your body and be good to yourself at this time. Most important things to care about at this time is hydration and protein. It is a full-time job to stay on top of that and prioritize your energy there for now. Just give your body the time to heal and adjust, don’t rush the recovery.

    • jrmolina2006

      seems like the biggest issue right now is consistency in my bowel movement, what are yall using. I've tried probiotics but no luck,
      · 1 reply
      1. domi

        I use benefiber everyday in my water. it is flavorless. On days when I get a little backed up I use Miralax. It works great without any cramping.

  • Trending Topics

  • Magazine Articles

  • Together, we have lost...
      lbs
    ×