Astarisborn

I’m off to the hospital in about an hour for my surgery. I can’t believe it is finally here. Looking forwarded to the next step in my wls journey.

I didn't get a letter. I only got a phone call from my surgeon's office saying that it is a go.

This is the case. I was approved without a letter in the mail. They send the Approval information to your surgeon. If you want the letter, you can ask your surgeon for a copy. UHC tends to try and cut back on the amount of paperwork that they need to do. I have had 2 surgeries while being insured by them and have never received a single approval letter. It is not something that they concern themselves with. They figure that your surgeon will provide you with all the details if you request that they do. I would not concern myself with not getting an approval letter, as long as your surgeon has it, you are fine.

Wow ! That is crazy. How ever your doc should know how to handle it

Shame he couldn't ask for a 14 day extentsion, isn't it? Sometimes it seems like insurance companies can be so adamant about the dumbest things! Did I tell you in Ohio we call it Anthem Doublecross for the way they mangle something that should move along smooth and easy? Its the tooofh as my little cousin would say.[emoji25]

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In the meantime you chew your figernails off up to your elbows. Oooh I hate officialdom, hurry and wait thats the song they sing.[emoji25][emoji25][emoji25] I'd like to sic a pack,of wild rabid dogs on them!

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Please do let us know how you make out. You have to be your own advocate. It is your personal health info and you have the right to know.

Thank you. I’ll call as soon as they open Monday morning and ask to speak to a supervisor.

Grrrr, there I'm feeling it with you. Hope somehow you get resolution soon.

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