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Last appointment Wednesday!

betterme38

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mrz.mott    42

mrz.mott
Posted

I decided against getting a case manager for UHC but now might ask for one after all.....BC on the phone they told me no waiting, but they told my surgeon's office that I need 6 monthly visits, UGH. Why would they tell me NO wait over the phone then tell my surgeon something different????

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I'm right there with you. I have an email even telling me no waiting, My surgeons office is to get back with Today hopefully telling me I was right.

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gina171    626

gina171
Posted

Well if you have an email saying that then you are golden, I bet!

They promised to email me something twice, never received.

I have requested a case manager, will let you know what I hear. Crazy thing is, my BMI is 52....you can make me diet 6 months, but I am STILL not going to lose the 50+ pounds I would need to to get my BMI below 40...so why wait at all?

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mrz.mott    42

mrz.mott
Posted

Well if you have an email saying that then you are golden, I bet!

They promised to email me something twice, never received.

I have requested a case manager, will let you know what I hear. Crazy thing is, my BMI is 52....you can make me diet 6 months, but I am STILL not going to lose the 50+ pounds I would need to to get my BMI below 40...so why wait at all?

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The email they sent me had me log into a secure website, so you should be looking for something from Optum and the subject should say something about registered nurse. I ended up calling UHC myself, spoke with them and the bariatric center in Optum, which they both told me the same thing, there is no requirement for consecutive visits with a physician. If I don't get a call from the surgeons office by 3, I'm calling them. I can't wait all weekend not knowing. :-)

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mrz.mott    42

mrz.mott
Posted

Hey! I have the same plan, my Health Coach with Optum website told me there was no waiting period. Did you get a response yet????

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I'm not sure if you were talking to me or not, but I figured I'd let you hear what my response is if it was in regards to me. I'm still fighting with my surgeons office to get on the same page as the insurance and me. I'd recommend getting some sort of insurance language in a hard copy to take with you to your surgeon. That way that have it there and they know that your policy isn't like all UHC policies.

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Go To Topic Listing PRE-Operation Weight Loss Surgery Q&A

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