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LB is pissing me off

I'm just venting because I hate it when stores misrepresent.

I go yesterday because they have a sale, "Buy one get one free, all bottoms." To me all bottoms means all bottoms, but they specify something like, "Jeans, pants, capris, skirts", etc. Here is what I pick up (blue items are bottoms):

Business pant style capri - $39.95

Business pant style capri - $39.95

Skirt - $39.95

Skirt - $39.95

Linen crop pant - $39.95

Linen crop pant - $39.95

Shoes - $26.50

Clearance top - $24.99

Perfect price top - $12.99

Perfect price top - $12.99

My subtotal was $235.47. It seemed high at the time, higher than I was thinking it would be, but I didn't give it that much thought. At first. But then I started thinking about it. I essentially bought 3 bottoms which should have been about $120, got three free. Plus about $50 for the shoes and clearance top, plus about $25 for the PP items, so $195 (going to be a little on the low side)... why was I charged $235?? I look at my receipt and the linen crop pants were normal price. I call the store and tell them I think I was mischarged and they say no, those pants weren't in the sale. I said, "But the sign said ALL BOTTOMS, aren't these bottoms? I'm certainly not wearing them on top." Their claim - the sign said all bottoms, but it then specified jeans, crops, skirts, pants. What I bought, even though it's a short pant, is categorized as a "pedal", and pedals were not in the sale.

I'm pissed, but also running late for a dinner, so I say I will follow up tomorrow (today).

I went to their website early this morning to see what the fine print sai about the sale, but the sale is over so I can't get it. But I do notice they now have a 30% off your purchase deal going. I figure - go for the 50%, but if I can't get it, insist on the 30%.

I call the store back and talk to the manager. Manager gives me the same "pedals" aren't in the sale. So I tell her (in nicer words) they're full of shit, and that I will come in and want the 30% price adjustment. She tells me, "That's not applicable to previous purchases." I remind her I just bought these lastnight. She says it doesn't matter. I tell her that I could refund the pants and just rebuy them today, and she says, "Yes." I say - soooo... oookkk... save us both the extra time and just do a price adjustment. She says no. (I will be making a visit to the store by my work today, and I will help them realize how this is going to be handled. I don't do this crap.)

WTF? Why doesn't "all bottoms" mean all bottoms?

I have had a LOT of experience with Lane Bryant doing this crap. Earlier this year they had a sale, "All sweaters, buy one get one half off." I pick up 4 sweaters and am charged full price for each one. I question it and they tell me, "Those ones aren't in the sale." (This time there were no specifics listed on the sign, it just said "all sweaters"). I ask why not, they're sweaters.. and she tells me it only applies to these specific sweaters. I tell her she's going to sell them to me bogo half, because that's what the sign says. She calls the manager. The manager insists that it only applies to certain sweaters, tells me she cannot override the pricing, and gives me a customer service number to call. I call, they apologize, and send me a tin of 6 Cookies. Argh! I'm buying my clothes at the fat girls shop! How freaking insulting that you think 6 cookies makes up for your incompetence!

Last year I'm in and there's a sign up by the jeans saying "Two for <whatever amount it was>." So I pick up two pair. I'm rung up and it's full price on both. I tell her the sign said two for whatever, and she says "That ended yesterday." I say, "But the sign is up today." And she tells me - IGNORE IT. (I ended up getting my way on this one)

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Our LBs are very business oriented, not clubby at all - but I know exactly what you're talking about. I'm going to guess that at least half, if not more, of the store is dedicated to business wear, and they do carry some sharp slacks (that's mostly what I buy there).

Our Catherine's is very much geared to an older, as in much older, crowd. But if purple sequins ever become my thing, it will do me well.

Our Fashion Bug is split - some businesswear, but mostly stuff that's a little younger than I am.

(Fashion Bug, LB and Catherine's - and maybe a fourth, I can't remember, are part of "Charming Shops".) And for anyone who may not know, the LB mail order catalog has never been affiliated with LB. And, in fact, they've recently had to change their name and are now called "Women Within" or "The Woman Within," something like that.

My style, at least before I got fat and could still wear it, was very much along the lines of banana Republic, and for work Anne Taylor/Loft. My style never changed, but when "what fits" begins to matter much more than "what I like," you find your style becomes subject to change. Not really.

I'm so glad I'm back into decent clothes.

LB SUCKS plain and simple. My sister is a manager at one and trust me they suck. The manicans are at size 12 which they offer that size online. lol. THere clothes fit the first time, but after you wash them good bye to the fit. The only thing I continure to buy from there are their bra's. They fit wonderfully. I have been trying to get the manager at our store fired for the last year because everytime I go to the store my husband goes with me to keep the manager from bullying me. She told him last year that he needed to buy my sexy underwear to get me in the mood. WTF??? he put her in her place infront of about 20 other shoppers. SO now we call ahead and if she is there we just save the bra shopping for another day.

...and my waist is significantly thinner than my hips, which are - by far - the worst part of me. In a lot of stores, if something fits my hips, it's gaping at the waist. Or if it fits my waist, my hips are pulling the pockets tight. A lot of LB stuff is a very ideal cut for me, and saves me the add'l $ of having the pieces tailored.

That's EXACTLY my shape, and it stinks that LB is about the only place where the pants are cut just about right for me, too.

At one time I had found jeans that fit like a DREAM at Dots of all places. They were Pierre Cardin and they fit like a glove, waist was perfect, leg length was a little long, just like I like it and they wore like Iron (I gardened in them, the knees didn't wear out fast, and they washed up just like new). I'm only 5'8"ish, but I have long legs and regular pants are too short, most talls are too long at LB, these were just right. So I bought three pair, then never found them in a store again.

  • Author

I can go to a lot more places. But I still find the best cut for my shape at LB. :rolleyes I did find some jeans at Gordman's that fit great, so I bought one, and one each in the next 3 sizes down, but most of what I buy are work clothes.

I'm still a plus size so no going to any random place just yet, but I'm definitely no longer limited to just a handful of stores. Most tops I'm an 18/20, sometimes a 14/16, sometimes a 22/24. Most bottoms I'm a 22, sometimes 20, sometimes 24.

I've been embracing the store changes. When I bought Catherine's 0X and it was too big, it was sooo nice to ask, "Do you have anything smaller?" I don't miss that place one bit!

What if every lapbander who shops at LaneBryant writes in to management in order to complain about their marketing policies? There are a lot of us out here.

I am the answer to every man's dream....a woman who hates to shop and loves to cook.

LOL You certainly are! :Banane43: And my husband is the answer to every woman's dream. He loves to shop, finds watching sports on TV boring, folds laundry, repairs stuff (if you wait long enough:rolleyes) and he does all the vaccuuming. And he is straight!:thumbs_up:

LOL You certainly are! :Banane43: And my husband is the answer to every woman's dream. He loves to shop, finds watching sports on TV boring, folds laundry, repairs stuff (if you wait long enough:rolleyes) and he does all the vaccuuming. And he is straight!:thumbs_up:

Yes...but does he have a younger BROTHER?!?! Haha! Hook me up!

Yes...but does he have a younger BROTHER?!?! Haha! Hook me up!

Yah, grrl! That's what all my GFs want to know. Sadly for us, he is one of a kind. *sniff*

Hi, I picked up some new things at L.B. last week during that B1G1 free on bottoms sale and it worked on 1 pair of jeans and a pair of bermuda shorts. They told me it worked on any bottom, even the more expensive tummy tamers, ofcourse they didn't have many and they only had the long jeans left online. Sunnysea

Well, this isn't what I thought this thread was about. I thought Wheet was pissed off with Lap Band, not Lane Bryant! I just couldn't imagine why!! HAHAHA!!

I worked for LB in high school. The company that owns them also owns Victoria's Secret, The Gap, banana Republic, Old Navy, Bath & Body Works, The Limited and Express.

I have vowed NEVER to walk into that store again. Never ever ever.

All I want is the Audrey Hepburn T-shirt in size 3X! Is that so much to ask???:tired

I have just come home after trying and failing once again! to find the perfect T-shirt in a size 3X. I want one with 3-quarter length sleeves, pure cotton, boat neckline, in black, white, deep grey, or a deep turquoise or periwinkel blue. What I have found are scoop necks, V-necks, long sleeves, short sleeves, no sleeves, an array of pastels, beiges, browns, synthetic blends, stuff with beads, with embroidery, and with appliques.

I did discover that we now have a Land's End outlet up here in Toronto. They sell the kind of T-shirt that I am looking for but only in girlish sizes, dammit!:cry

Then I started looking around me at other big women and I realised that an awful lot of them who were, well, kind of in my age group were wearing those scoop and V-neck T-shirts and they were showing some cleavage or tit-crack and I was kinda reminded of plumber's butt and not in a good way at that.:rolleyes

I am fond of my country but it can it can be frustrating to shop up here at times and I live in the heart of Canada's largest city. I so regret not learning how to sew when I was young.:phanvan Knowledge really is power!

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Green, just for you --

I will keep my eyes out for you and if I ever happen upon said elusive t-shirt, I will buy you one of every mentioned color that they happen to have. To be sure we're talking about the same thing, "boat neck" (to me) refers to a wide but high opening, similar to a regular neck, only cut farther out toward the shoulders. Kind of like the first pic below. N'est pas?

BoatNeck_Thumb.jpg

BTW, you sure you don't like a nice chocolate brown? I know for a fact that (somewhere) I have a boat neck 3/4 sleeve in a chocolate brown. And I'm pretty sure it's the equivalent of a 3x.

I ALSO have boat neck-ish full sleeve lightweight sweaters (somewhere) and (not sure of size, but can check). The neck is wide like a boat, though lower, but then there are two pieces coming around each shoulder that sort of cut it off at a boat neck length except for a tiny bit that shows under. Kind of like a faux wrap. My BAD 4 second redition is below. Like said I would have to check sizes, but if you like, I have black, a deep beautiful turquoise, cream, and a sort of cranberry. I used to love wearing these, but anymore they hang too low and my bra shows even when I'm upright.

post-205294-13813134951332_thumb.jpg

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