I've been reading through post and I keep seeing that the people from a lighter me are getting better service than patients from rfac I'm already in the process with them so that is making me nervous..any thoughts on this?

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Btw I'm going to Dr Garcia.

 

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I was with A Lighter Me and my sleeve buddy was with Ready for a Change. She saw her coordinator when she checked in the hospital, and once at the hotel (I think thats all, not positive could have been one other time). She started her period and ran out of tampons, my driver, Abraham, went to the store and got them for her. Even tho she wasn't with A Lighter Me, they treated her just like the rest of us. She went to Walmart with us, she went shopping with us, everything I did, she did. Ready for a Change didn't take her anywhere except to and from the airport and maybe from the hospital to the hotel. My driver and coordinator where always available. I have their phone number, email address and we are all friends on Facebook.

One more thing, up till 8:pm the night before her flight at 8am the next day she hadn't confirmed her ride. She finally got a call back and confirmed but she was upset and nervous.

I had an incredible experience and I can't say enough about Eduardo and Abraham!

You wll love Dr Garcia and his staff, they are exceptional!

Oh my that makes me a lil nervous..what should I do? Maybe mention my worries to my coordinator Alma? Which has been great so far

 

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I would mention it to Alma. I was scheduled to go October 8, and had some major health issues come up. She has gone out of her way to help and accommodate me. I cannot imagine that if there are issues she could not/ would not address them. I'm so impressed with her. Voice concerns now so you can go with confidence. Good luck.

Hey readyto2skinny, my surgery is Monday and I just emailed Alma to find out all of those particulars. She gave me both the co-ordinators numbers, the drivers number(which I already had) and told me what the process is for pick up and departure. They do take you to and from the hotel and I am sure if you want to go shopping they will accomodate you. Don't worry everything will be fine! See you on the other side!!

I am sure it will be fine to but Alma is not in Mexico. Rosie is who took care of my friend and her driver was Samuel. I am just saying that the A Lighter Me ppl went above and beyond the call of duty. They were awesome, it was like a mini vaca, with a little surgery! LOL

Thanks everyone ill email her Monday just to see her input I'm not too worried about the shopping as long as I'm taken care of as in surgery wise I'm good

 

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Amazon you'll be in my thoughts hope to hear from you soon..ill say a lil prayer for you;)

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I wanted to share my experience as well , I am recently new here! (Sorry this is long)

 

I just came back home from my surgery with Dr.Garcia in tijuana, I was also in between those 2 companies , but finally decided to go with Ready 4 A change because of Alma, she is one of the coordinators for that company. I felt safe talking about the process of going into Tijuana for surgery, everything that she explained to me and my expectations were 100% meet.

 

First day that I arrive to the airport- I received a phone call from Samuel when i was barely getting out of the airplane, He told me that once i was out side he was going to be there in a white van waiting for me, and he did. Immediately after I got in the van I felt safe, all of my worries just went away since he seemed as a very trust able person. ( And he was) He took me to the marriott in tijuana, and went with me to check me into the hotel , and he told me that Rosie(Patient coordinator) was coming to meet me in my room . FYI the marriott was absolutely comfortable! Rosie was there on time and she answered all of my questions and told me at what time i needed to be ready for my surgery next morning. At this time I was surprise by the customer service I was getting . not even back home, so all of my worries went away. I new i had made the right decision for me.

 

Day of surgery.- I was taken to Mi doctor hospital in the morning by the hotel Shuttle, very professional and clean! I was escorted to the 3rd floor by Melissa ( Patient coordinator) and explained the different paperwork that I needed to fill up to enter the hospital floor. After that she explained what was happening during that day , all of the doctors that were going to be in my room to check on me before surgery and that ease my mind. she stood with me until I had no more questions and i was more relax. I meet with a lot of doctors like melissa told me, dr.velasco, dr.garfia, dr.cabrera and dr.garccia sorry if i mis spelled your names! they were all just great! even the nurses, they all took really good care of me, since I was coming by my self. I meet other patients that were also getting sleeved by Dr.Garcia.

 

After surgery- I was still nauseated but feeling a lot better that the night before, and like one of the coordinators told me , it only gets better, and it was true. I followed my instructions of walking ALOT and it help with the pain and the nausea. Dr's were there to check me through my stay. and of course i did a lot of sleeping that day.lol

 

Discharge- Dr.velasco came in the morning to check on me, and discharged me out of the hospital, she went over the diet with me, explained how to take my medicine, and gave me a goody bags as they call it , with my medicine , gatorades and water along with a copy of all of my medical records. Melissa then took my to the 1st floor to wait for our shuttle (me and other patients) and explained to us that anything that we needed to call her or Rosie, and she put her business cards in the bag as well as a phone list of all of the doctors. That ease my mind once again because I felt that I could get in touch with any of them if I needed them. she took a picture of us. and we were taken back to the Marriott.

 

Marriott- I check in with out any trouble, order my chicken broth ( on the house) and stayed at my room , Rosie called me to check on me and told me she was going to visit me at my room , she got there and we just talked for about an hour about my experience, and how amazed I was with the customer service I was receiving from the company. She left, and Melissa called me later that day to check on me. At no point I felt like they left me all by myself I even needed some medicine for one of my family members back home and they were kind enough to take me to buy it.

 

Next day- yeiii, Samuel pick me up at the marriott to take me to the airport. I arrived home feeling like I didnt have any surgery.

Overall - I can recommend enough READY 4A CHANGE company to anyone getting it done in Tijuana, it was a fantastic experience! from Alma, to the dr's and coordinators , to Samuel (Transportation). You feel like you are in a family environment.

 

So sorry if this is too long! but It would probably help those who are nervous like I was.

THANK YOU SOOO MUCH you have no clue how this eases my mind..I still get second thoughts bc of course I'm scared of complications but God willing it'll all be ok;) best wishes on your journey hope to stay in contact with you.

 

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Hey ready to be skinny. Just had my surgery on Monday and I am going to post the entire story in detail. I just want to let you know, that unlike myweightlossjourney, things for me were not 100%.

A lighter me is amazing and way more professional and patient oriented than ready 4a change.

In my opinion go with a lighter me. One of their co-ordinators even stopped and spoke with me and was willing to help me if I needed and gave me HIS phone number, he also called one of my con-ordinators for me. With ready4achange you couldn't make a phone call from your room you had to go to reception, they would call for you then you could talk to then, absolutely ridiculous!!

Anyway stay tuned for my post.

Dr Garcia is absolutely fantastic he is a master at his craft, that you will not be disappointed in.

Oh dear Idk what to do now I already sent all my paperwork in to Alma except I haven't sent my deposit...I'm confused!

 

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HI, Im going to have my surgery with Dr lopez in Puerto Vallarta on Oct 20. im going through a lighter me. Janese is great with me, I email her with all my concerns or worries and she emails me back fast, plus she's called me at home and gave me her phone number just in case I have any more questions. Im happy so far just wish the date would come faster.

HI' date=' Im going to have my surgery with Dr lopez in Puerto Vallarta on Oct 20. im going through a lighter me. Janese is great with me, I email her with all my concerns or worries and she emails me back fast, plus she's called me at home and gave me her phone number just in case I have any more questions. Im happy so far just wish the date would come faster.[/quote']

 

Are there several coordinators that work for a lighter me? I think the one that emailed me back was named Rhonda.

There must be several my go to is janese and I believe I spoke to Rhonda on the phone, both very nice!