Bariatric journey
Multiple procedures
Since 2012
Considering options
Everything posted by Ken S.
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No email notifications?
@@kmorri I'm showing several message delivered to you today with success. Can you check your SPAM folder please? @@Rosey posey On 10/03 we started getting bounces from your e-mail provider stating that your e-mail address does not exist. Please check to make sure your e-mail address is valid. Feel free to PM me if it is correct and you're still having issues. @@proudgrammy I'm showing several messages delivered to you today with success as well. Can you also check your SPAM folder please? Thanks!
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EDIT PROFILE PROBLEM - ERROR MESSAGE
Hi there! We've had a few reports of this recently and are currently looking into a resolution. Would you mind private messaging me with your City/State as well as your Current IP Address?
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Currently unable to access "notifications" tab at top right of screen...
Hi there, I've resolved this issue for you. There is a bit of a bug with special characters in the inline notifications, which is why it "seems" intermittent and doesn't happy to everyone. We hope to have this resolved permanently in the near future :-) Thanks!
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Bariatric pal app
To those of you attempting to make a new topic, when you're in a Forum or Category that accepts new topics, you should see a menu identifier at the top right in the form of 3 dots. If you click on that, you're able to post a new topic within the category you're currently viewing. To reply to any topic that you're currently viewing, you'll have a bar at the bottom of the screen (it's always there, as long as you're logged in and viewing a topic you're allowed to post to) that says "Write a Reply". Clicking there will popup your keyboard and allow you to reply. Both of the above require that you're logged into the app. Those of you who are logged into the app and are still having issues, please message me as we'll have to dig a bit deeper and may require additional information. Thanks!
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Weight on profile
@@summerset This should be resolved now!
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Weight on profile
@@summerset Okay, so you're referring to the Weight Lost? Or can you screen shot where you're currently seeing "lbs" instead of "kgs"?
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Weight on profile
@@summerset was that prior to changing your settings to Private? The only weight shown on your profile at the moment is the Weight Lost (which is normal for when your settings are Private) - though that does indeed show as lbs, which is indeed an error and we'll look into it. I just want to make sure we're on the same page so that we can get all of it resolved :-)
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Weight on profile
@@summerset Your starting weight, current weight, etc. are not showing because you've chosen to "Keep my weight private". If you would like those weights to show (including Starting Weight), you'll need to uncheck that setting.
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UPDATE: We've updated the BariatricPal iOS and Android Apps!
@@reree6898 Thank you! Are you getting push notifications at all?
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UPDATE: We've updated the BariatricPal iOS and Android Apps!
@@reree6898 Can you please send me a screenshot of what's happening?
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UPDATE: We've updated the BariatricPal iOS and Android Apps!
@@HanSolo1977 I've sent you a private message. I've done some investigating and have not found anything out of the norm with your account. There are some questions for you in the PM that may help us solve this. Thanks!
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App notifications?
@@becomingmandikaye Hi there! Are you running the latest version of the BariatricPal app? If viewing the Notifications tab (if available) and the Messages tab doesn't clear the notifications you may want to try deleting and reinstalling the app to see if that resolves the issue.
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Final test?
I pressed return only once then twice three times..
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Doesn't ticker update in old posts?
When you click "Open" for the app, does it start by showing a full-screen BariatricPal splash image? Or does it not even get that far? If you could grab your phones IP Address for me (http://www.whatismyip.com from your phones browser) and private message it to me, that would be great and will assist me in either resolving or narrowing down the issue. Thanks again!
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Doesn't ticker update in old posts?
@@Keralian Hi again! I've made some adjustments that I believe have resolved this. Next time you update your ticker, please do let us know if it updates immediately for you or not, if you don't mind. Thank you!
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Doesn't ticker update in old posts?
@@Keralian Is your ticker still showing an old version? If so, what updates should be showing that are not? Thanks!
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Notifications won't load on iPhone app, Safari, or Google Chrome (on desktop)
@@dashofsunshine Hi there! Thanks for reporting the issue you were experiencing with notifications. I have resolved this issue and you should now be able to view the notifications as you normally would. If you have any additional issues please don't hesitate to let us know. Thanks again!
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is the bariatric pal app down?
@@Roalmc77 I've confirmed that the BariatricPal App for Android is currently functioning and online. Are you able to access the website from a browser on the same Android device that's giving you an error with the app?
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is the bariatric pal app down?
@@Roalmc77 the app should be functioning normally at this time, and is working on my iOS devices fine. I'm charging up an Android device to test within the next few minutes as well. Do other online apps currently work on your android device?
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Final test?
Test post.
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Final test?
Test Sent from my iPhone using the BariatricPal App
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Pop tart ads, really BP?!?
Is everyone here using an Android device by any chance?
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UPDATE: We've updated the BariatricPal iOS and Android Apps!
@@JustWatchMe Hi there! You can sub/unsubscribe to a topic by using the star that's next to the topic/view count. It will appear as yellow when you're following the topic, and white when you're not. (see attached) Hopefully that helps! Thanks!
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Final test?
Test google.com test Sent from my iPhone using BariatricPal
- Final test?