Ken S.

@@jessiquoi Before you check your android version number, please check again to see if an upgrade is now showing for BP on the Google Play Store. Thanks!

@@jessiquoi I have a couple of questions for you. 1) What version of Android are you using? 2) "and since I got the notice to upgrade, i can't get it to work." - Please provide a bit more detail. What happens when you attempt to use the app? That should be it for now...thanks!

Hi Kathy, What browser are you using please?

Thanks for pointing this out! I believe the Chat section and the Surgeons section should now be working for you! If so, please go ahead and Mark Solved :-) If not, just let me know and we'll get to the bottom of this.

@@PdxMan is correct. I would imagine that you may have (perhaps not intentionally) installed an accelerator of some sort, as we have never had prefetching enabled. I've just enabled it, though - so can you please let me know if you're still having the issue?

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Hi, great article.

You changed the theme to one that's not supported. That's what's causing your issues. Change back to our standard theme please instead of the one you switched to. Click change theme on bottom left corner of site.

Nothing was hacked. It obviously has to do with the new design of the site. There must be some issue or bug. I don't see what you're referring to though so it's a little difficult to troubleshoot. This is what I see: Which browser and version are you using please ? Are you on a mobile device ? Thanks!!

That issue should be resolved now. Are you still having issues ? Please try to be a little more specific.

All our previous apps have been discontinued and replaced by the BariatricPal apps. The issue with the app should now be resolved as well. Thanks for your patience!

You can correct your surgery type from within your patient profile.

You can now select your surgery type from within your patient profile.

Thanks for reporting this issue. We're going to do some research and hopefully resolve it within the next day or so.

If the link doesn't work for you, send us an email with all your details and issues and we'll get them resolved asap. You can email Alex directly at alex@BariatricPal.com . See Alex's email above. Please contact him if you're still having issues with your account please. Same as above....please send us an email if you're still having issues.

This issue should now be resolved.

Tickers will be back later the week. We appreciate everyones patience!

I just sent you a PM. At the top of the site there's a link for Chat. It's only a temporary solution until we install new chat software.

Thanks! We're aware of this issue and are planning to correct it this week.

It's based on the surgery type you've selected within your patient profile.

At the moment I believe it shows you only content based on the surgery you've selected in your profile. We definitely plan on implementing what you're suggesting over the next week or so.

We promise not to take as long as Obama to fix this site Please use this link to report any specific account issues you may have.

We know there are many issues with the site and we're currently working through them one by one. We appreciate your patience! If you have an account issue, you can contact us here.

Please report any issues you're hang if you don't see others mentioning them. We're working 24/7 on fixing these bugs and we hope to have things back to normal shortly.

Please give us a few days to work out these issues. We promise to have everyone segregated via surgery quite nicely once we're done. Thanks for your patience!