Waiting For Ins. Approval? Call, Call, Call!
By TamaraS
· 818 views
I called my surgeons office making sure they received all my paper work and results from all the testing I’ve completed. I am so ready for this surgery and really want to know if the insurance will cover it for sure. I completed all of the things specified by my insurance but I learned that my primary Dr. never signed off on the surgery :/. I personally took the papers over to his office and the girl at the front desk told me he would sign them that afternoon and fax them to the surgeon’s office (and that was two weeks ago).
I call my primary Dr.’s office today and find out that my Dr. will NOT sign off on the surgery until I get an EKG. I am pretty frustrated at this point because if I had not called I would have never known that my insurance request was not submitted. Not one person from my Dr.’s office called to tell me I needed to come in for this and it isn’t an insurance requirement so the surgeon’s office wouldn’t have known what the holdup was. I am totally for getting an EKG, just disappointed I was not told earlier. This process over the last three months has been a series of errors. My suggestion for those of you completing your requirements for surgery is to CALL, CALL, CALL! Double check and triple check your info is being received and what the requirements are for your insurance, your surgeon and your Dr. I am lucky I only had a two week hold up, imagine how long it would have been had I not called!!
Recommended Comments