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New and ANNOYED

Hey guys new to this forum!!!! So I've been dealing with this process since June 2012.... I'm 26 years old, 5'5 weigh 217. I've had a hell of a time getting all the correct info from my coordinator which finally quit or got fired. So I got denied last month because I never did my 6 month diet and did not enroll into the biriatric program.... So I was like allright should be easy to complete right! So I had my pcp sign a form with complete 6 month diet info. And then tried to enroll in program. So gave them all my info and they said there nurses are 2 weeks behind but someone WILL call me. Waited for a month and called them come to find out they UN enrolled me because now I need TWO cormorbites..... I was never told any of this info since June . And they could have called and told me i was UN enrolled. I have diabetes did my 6 month diet ... Sleep study and saw the phyco. So my next step is getting a attorney to appeal for me. Has anyone been though this before?!!

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  • It sounds like your issue lies mostly with the surgeon's office rather than the insurance. Although if their requirements are 2 co-morbitiies and you only have 1 then you won't qualify no matter what

  • Geminidrive
    Geminidrive

    When starting with this process the best thing you can do is research and be informed, one call to your insurance company and you would have been armed with the insurance requirements before any docto

  • sailorbrees
    sailorbrees

    I live in Atlanta and had United Healthcare for years. The deductible was 5000 for the surgery not including psych tests and Bariatric classes. My surgeon in TJ, MX is 4500. I'd be stupid to not go to

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According to UHC's website, you qualify: (updated 12/1/2013)

Bariatric surgery, as a primary treatment for weight loss is proven for the following:

1. Class III obesity (BMI > 40 kg/m2)

2. Class II obesity (BMI 35-39.9 kg/m2) in the presence of one or more of the following co-

morbidities:

 Type 2 diabetes

 Cardiovascular disease (e.g., stroke, myocardial infarction, stable or unstable angina

pectoris, hypertension or coronary artery bypass)

 Life-threatening cardiopulmonary problems (e.g., severe sleep apnea, Pickwickian

syndrome, obesity-related cardiomyopathy)

https://www.unitedhealthcareonline.com/ccmcontent/ProviderII/UHC/en-US/Assets/ProviderStaticFiles/ProviderStaticFilesPdf/Tools%20and%20Resources/Policies%20and%20Protocols/Medical%20Policies/Medical%20Policies/Bariatric_Surgery.pdf

  • Author
According to UHC's website' date=' you qualify: (updated 12/1/2013)

Bariatric surgery, as a primary treatment for weight loss is proven for the following:

1. Class III obesity (BMI > 40 kg/m2)

2. Class II obesity (BMI 35-39.9 kg/m2) in the presence of one or more of the following co-

morbidities:

 Type 2 diabetes

 Cardiovascular disease (e.g., stroke, myocardial infarction, stable or unstable angina

pectoris, hypertension or coronary artery bypass)

 Life-threatening cardiopulmonary problems (e.g., severe sleep apnea, Pickwickian

syndrome, obesity-related cardiomyopathy)

https://www.unitedhealthcareonline.com/ccmcontent/ProviderII/UHC/en-US/Assets/ProviderStaticFiles/ProviderStaticFilesPdf/Tools%20and%20Resources/Policies%20and%20Protocols/Medical%20Policies/Medical%20Policies/Bariatric_Surgery.pdf[/quote']

Thank you for posting that! I told them that's what I saw as well . Uhc said they can send me a copy of MY insurance policy.... Employers can add and edit there policy's ..... So I was told by uhc

  • Author
I live in Atlanta and had United Healthcare for years. The deductible was 5000 for the surgery not including psych tests and Bariatric classes. My surgeon in TJ' date=' MX is 4500. I'd be stupid to not go to Mexico. I'm going through A Lighter Me, but there are TONS of options out there. Good luck![/quote']

My deductible is 1500.....

Hope you get it figured out and quickly. I would definitely work with your insurance company and find out what they require. Then maybe look for a new surgeon. The surgeon and coordinator from my understanding would do the appeal. Not a lawyer. But if your surgeon is recommending a lawyer sounds fishy to me.

Good luck!

The attny thing sounds fishy. Bet there's a kick back going on.

All united healthcare policies are written according to what the employer wants and doesn't want to cover. WLS is covered with my policy with a $1000 deductible. I got another phyc appt and its getting submitted to insurance.

Sent from my iPhone using VST

I concur ...the atty suggestion sounds a little off base. I would seek out a new surgeon and also use the search tool on this site using the keyword 'appeal' to see what others have done. God speed

If your deduct is $1500- will there be any other co-insurance you will owe- I.e- 90/10 or 80/20? Also factor in the company's for all the visits- it adds up quickly. I was incredibly lucky in that my insurance paid 100% and I have only been responsible for my co-pays at the surgeons office.

I have uhc too. I got my surgery last may and didnt have to do 6 mo diet. However.... My hubby is pursuing now and has to do the 6 mo diet and 2 comorbidities bc his bmi is under 40.

  • Author
If your deduct is 1500- will there be any other co-insurance you will owe- I.e- 90/10 or 80/20? Also factor in the company's for all the visits- it adds up quickly. I was incredibly lucky in that my insurance paid 100% and I have only been responsible for my co-pays at the surgeons office.

I would have to pay 20%.... But the way it's looking this surgrey is out f the question for me... I'm <3 broken

My surgeon referred me to the attorney.... That's what that office does.... Appeals against weight loss surgreys..... Kelly lindstrom out of California....

Find another surgeon. You shouldn't have to hire an attorney. Call the insurance company to verify their requirements. My insurance required 3 month monitored weight loss, 1 co-morbidity, and a minimum 35 bmi. If you had 40 bmi, you didn't need a co-morbid. The website said I needed 2 co-morbid, but I got approved anyway. My doctor's office did all of the work on my behalf.

If you're going to spend that kind of money, you might as well self pay.

I would have to pay 20%.... But the way it's looking this surgrey is out f the question for me... I'm <3 broken

When I was getting the crazy run around and kept thinking it was the insurance--- come to find out it was the Medical Group since I have an *** that was really the problem. Have spoken with the insurance, because there is a appeal process? I was almost at the point of getting a lawyer too after my appeal was denied thinking it was all the insurance's fault but I called and spoke with a couple people at the medical group and threatened the lawyer and things suddenly changed. Btw- I have a high BMI, borderline HBP- nothing else.

  • Author

Find another surgeon. You shouldn't have to hire an attorney. Call the insurance company to verify their requirements. My insurance required 3 month monitored weight loss' date=' 1 co-morbidity, and a minimum 35 bmi. If you had 40 bmi, you didn't need a co-morbid. The website said I needed 2 co-morbid, but I got approved anyway. My doctor's office did all of the work on my behalf.

If you're going to spend that kind of money, you might as well self pay.[/quote']

I know what the requirements are Now...called the insurance 6 month diet .... Which I have.... I have medicated diabetes..... I was never told I needed 2 health issues... That's why I was denied . The surgeon office referred me to the same place that u were told .

Who un enrolled you, the bariatric program or your insurance company? to me it sounds like you need to get on the phone with your insurance company because your coordinator seems to be wasting your time.

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