Can I Get A Hell Yeah?!
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My paperwork got faxed over to insurance on 6/29. For some reason, they thought they only had three month's worth of diet plan paperwork and had to confirm with my surgeon's insurance coordinator that yes, they had everything they needed. I called Monday and was told the file was given to medical review on 7/7 and it would take 7-10 business days to get a decision. I called again this morning and no update. Then I got a voice mail from the insurance CSR I spoke to. She had contacted the medical review department and confirmed I was approved! They'll fax the letter to my surgeon today so I should get a date today or tomorrow.
First, yay that I'm almost there! And secondly, my insurance company really rocks. The fact that the CSR made the extra effort to see if there was an update made me feel so good. I'm actually tearing up right now.
Anyway, after telling my family, I had to come here and share.