As of yesterday, surgeons office couldn't locate my chart/file...today got email from them stating they located my chart. Dr. Dunshee had it and had discussed my case with his partners. We are awaiting dictation, then we will submit to insurance. They''ll let me know next week when they submit it. So here for the past 2 weeks I thought I was waiting to hear from insurance and they haven't even sent it off yet! So...at the rate they're going, it will probably be another 2 weeks or more before I hear anything.....Grrrrrrrr

Frustrating for sure! And rude on their part.

I'm sorry to hear that. My doctor's office manager refused to submit my paperwork. I got the insurance commissioner involved, because she was refusing to cooperate with me.

Good luck & I'm sorry that you have been going through this!!!

Little Bits

why would they refuse to submit your paperwork? didn't they want the insurance money?

Tammy, hang in there, it will happen and it will be worth it. I am on pins and needles waiting for Oct. 17th to come. Wish I didn't have to wait so long but again it will be worth it!

why would they refuse to submit your paperwork? didn't they want the insurance money?

It was the office manager. She was horrible. Thankfully, she's not there anymore!

Little Bits

I know it will happen, its just I need to know what the insurance will pay so I know what we have to pay so we can save it up or get a loan..the point is, I was told by the doctor that it would be submitted within a couple days of my last appt. Which was on the 12th...I was a good girl & didn't bug them....guess I should have though!

I know it will happen' date=' its just I need to know what the insurance will pay so I know what we have to pay so we can save it up or get a loan..the point is, I was told by the doctor that it would be submitted within a couple days of my last appt. Which was on the 12th...I was a good girl & didn't bug them....guess I should have though![/quote']

Call your insurance company. They can tell you the percentage that will be covered...

Little Bits

How long does it take once the insurance company gets it? I called and they confirmed receipt. I had a lapband that is defective. I have BCBS of IL. They gave me their usual & customary timeframe. Anyone know?

Waiting for approval....