Sophie7713

Yes, continue to fight this with Cigna! Ask what process they require for a possible review of your case? Ask your surgeon and his team to help you clarify and challenge.

Since weight loss surgery has gained more popularity and momentum - Cigna from our experience is playing games with their patients who wish to get healthier. It is egregious that Cigna would rather pay for someone's weight related heart attack, hernia, diabetes, sleep apnea and/or other costly conditions then being pro-active! As for ourselves, we tired of jumping thru they're hoops putting off my surgery until April or May 2019 with continued ridiculous, redundant requests. Yet, we know of a colleague where Cigna was cooperative and approved without a hitch.

Because I needed weight relief off my injured left knee when exercise and dieting were no longer effective... We made the decision to self pay and get on the road to self restoration sooner than later. I wanted to start my new year with a hope and future. For us, the Cigna mill was becoming just to stressful. And, we hold a premium policy with a reputable international corporation. They refuse to pay for vitamin regime now, too.

Your Cigna story may be better. Not to discourage you - you may or may not have a fight. It is your health and worth fighting for. Do let me know what transpires, will you? Many best wishes for a very positive outcome.