That was rude, unprofessional, and uncalled for. I would definitely report this to her superior. Even when you called her on it she didn't apologize to you, then proceeded to insult your surgery choice. It is apparent that office needs to do some updating to their education.
When I was calling around my state looking for a dr who performed the sleeve, I had a nurse tell me that no they didn't do the Sleeve, when I said that I was pretty set on having the Sleeve, she replied: "it's not up to the patient which procedure they have, it's up to the dr". I said, "It's my body, not the drs, and I will live with my decsion for the rest of my life. So I will not be going with your dr. Your dr is not a skilled or trained to do the procedure that I feel comfortable with so of course he would recommend the RNY as best for me. No wonder so many folks go to Mexico! I mean of course it's the $ factor, but the attitude and patient treatment is so much better in Mexico. In my area, it's not just the drs and nurses, the office ppl have no customer service skills. On the contrary, they are rude and condescending most of the time. It's sad really.