near tears...

Totally bummed today. I called Dr. Jessee's office to set up my consult. I was required to attend a seminar and a orientation prior to her seeing me...I have done both. So I called to talk to Joyce, I believe she is the one that does all the scheduling and all. She is out of the office for two weeks.

I spoke with the gal who answered the phone we'll call her "C". She was rude, short and not very accomidating. The first first appt she offered me was May 6th early in the morning. I can't make that one. I have a child that has to get to school at the same time and hubby is deployed. So I don't have anyone that can help me out.

I asked if maybe there was something a little later and "C" seemed very annoyed...grumbled NO, that's it. Hmmmm I said well...is there something on another day? Next available she tells me is the 12th. What choice do I have? I can't believe I have to wait almost a month for a consult.

I am very discouraged and really upset with the way "C" spoke to me and treated me like I was a huge bother in her day. I am also upset cause I am pretty sure now there is no way I can get this procedure done in the short amount of time hubby will be home. He will be here for 2 weeks and then deploy again for 2 months!

I'm depressed and just want to sleep all day... If I have to use "C" every time I need an appointment from this office I don't know if I want to go there.

she was short...not shot. I wanted to shoot her!

Oh that sucks! I had a problem getting in for a fill - so I called every single morning and asked if there were any cancellations. On day 3, I think they got sick of me and gave me one!

You should definately tell your Dr. about the experience. I work in the health field and I can tell you that the Dr. does not know that she is being rude on the phone (which by the way is her JOB) The only way he will find out that she is making him (or her) look bad is if people complain.