Another day down

Well, I was so freakin ready to call this morning and see if my Coordinator is back to work from being sick - she was! Yea, thank you for being there today Brandi! The bad news, she still didn't have a hard copy. So, I call Tricare and get a smart ass named Tiffany. Well Tiffany says that they are not allowed to fax to the Dr.s office by request of a patient, it has to be by request of the Dr. I asked her to look up the 29th and check the notes, she said, yes, it shows they were supposed to fax the paperwork. So, still being OH SO diplomatic, say, my Dr.s office has misplaced it, can you have the referral dept refax. She repeats, I am sorry, we can't fax on your request. I say, OK, then fix what was supposed to be done on Tuesday - She puts me on hold for freakin EVER. Comes back and says they are contacting the Dr.s office to get the fax number, mind you, this is the fax number that I GAVE them on Tuesday, and tried to give them again today. But Tricare thinks I have cooties and refuses to take the Fax number from me. She gives me some load of camel crap about they can't fax to a number without the number being given to them by the Dr.s office . . So, I HOPE, beyond hope that the stinkin fax got freakin faxed today! Brandi said as soon as she gets it, she will call.

Come on Brandi, pls call tomorrow!