Well I was under the impression that I was approved but I was wrong. The reason I thought I was approved because I called my insurance company 3weeks ago and I spoke to someone and they said I was approved so I was excited. So I've been calling my doctors office to see why haven't they contacted me to start my diet or to give me a date but I haven't got any response from they I leave messages everyday but nothing, so any way I called my insurance company bac and they tell me my case is on hold and I'm like what? Someone told me that I was approved but do anyone know what on hold means

Can you speak to anyone besides the patient coordinator? Tell them. I know it's kind of far away but you may need to just go in and talk to them

I just don't get his. We are the clients. Sigh. Hang in there Hun!!

Can you speak to anyone besides the patient coordinator? Tell them. I know it's kind of far away but you may need to just go in and talk to them

Yea I was thinking that if I don't hear nothing by the end if the week I'm just gone head to their office and I don't think it gone be nice cause the money I'm gone spend on gas getting there can go on one of my 6 children or Vitamins lol

Can you speak to anyone besides the patient coordinator? Tell them. I know it's kind of far away but you may need to just go in and talk to them

Yes I ask for the person that's over the program but all I can do is leave a message and I talk to the girl at the front desk and she say all she see is that there still waiting

I just don't get his. We are the clients. Sigh. Hang in there Hun!!

Exactly smh

Ask the front desk person what they are waiting for. Tell her that you talked to your insurance and they told you to call an have their office contact them ASAP

Any new news?

Any new news?

Well I talk to my surgeon nurse she said that she was going to get to the bottom of everything and she will call me back tomorrow cause my advocate has my file messed up she even had down dates that she talked to me that she didn't and clearly one of the dates was on a Sunday. I write down every time I call and every time I talk to her witch I rarely talk to her. My insurance company gave me a ref # to give to them and told me to tell them someone from the office need to call so I did so hopefully I get some answers this week I will keep you guys posted

I'm so sorry you are going through this I feel so bad for you. Just pray

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I'm so sorry you are going through this I feel so bad for you. Just pray

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Aww Thank you I've been praying every day darling I'm still believing God for everything to work our in my favor

Aww Thank you I've been praying every day darling I'm still believing God for everything to work our in my favor

I'm glad you got some info. I still don't understand why no one ever answers the phone. You should be able to talk to someone I don't care what time it is. If your calling 3 or 4 times a day you should eventually get an answer. I don't know if I would want this doctor to do my surgery. What if your not feeling well or have questions. I would really think about this. I know you want to have your surgery but what about your after care. I'm mad and its not even my doctor. I wish you the best.

I'm glad you got some info. I still don't understand why no one ever answers the phone. You should be able to talk to someone I don't care what time it is. If your calling 3 or 4 times a day you should eventually get an answer. I don't know if I would want this doctor to do my surgery. What if your not feeling well or have questions. I would really think about this. I know you want to have your surgery but what about your after care. I'm mad and its not even my doctor. I wish you the best.

I expressed that I was having second thoughts about the surgery cause I'm scared the same thing will happen with my after and the nurse assured me that I will not be dealing with my advocate for after care she said that where she comes in at and there's always someone on call for emergencies.she say my advocate is there to get me to the point up to surgery. She say she's going to get to the bottom of everything cause what's the point of having an advocate if mine is not communicating with me. So I'll keep you posted or the out come

I agree u need to think of ur after care, this office sound very irresponsible. Maybe you should speak with the director or office Manager to see can you get some answers. Did u research this surgeons background.

Maybe you should just get another surgeon. I'm feeling some kind of way about the surgeon. He is not worth ur health.

I agree u need to think of ur after care' date=' this office sound very irresponsible. Maybe you should speak with the director or office Manager to see can you get some answers. Did u research this surgeons background.[/quote']

To be honest no I didn't research him I was referred to him by my PCP I read a couple of things on him on their website it's him a 3 other doctors that does the surgery and specialize in others things but now I'm going to look into what I need to do to change