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To Sad Right Now

Well I was under the impression that I was approved but I was wrong. The reason I thought I was approved because I called my insurance company 3weeks ago and I spoke to someone and they said I was approved so I was excited. So I've been calling my doctors office to see why haven't they contacted me to start my diet or to give me a date but I haven't got any response from they I leave messages everyday but nothing, so any way I called my insurance company bac and they tell me my case is on hold and I'm like what? Someone told me that I was approved but do anyone know what on hold means

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  • You might want to seriously consider switching surgeons. Every day you don't get a return call is one day an attentive surgeon's office could have you closer to your surgery.

  • Don't lose hope! Things will fall into place just KEEP CALLING! Dont worry about getting on anyone's nerves. Make those phone calls until this is resolved.

  • TinyMamiOf3kids
    TinyMamiOf3kids

    Keep calling & ask what's going on you need to get sexy right away Lolz.. Hope your laughing. I hope you get the information you need to get this process going.

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Where r u from cyn?

Ah I live in West Virginia I use to live in Fort Myers Florida

You could also call the insurance and ask what exactly is the hold up.

I received a letter today stating that my approval was on hold that they needed more information of my health status. listed some things they need, things i was sure had been gathered. Cyn this is probably the same situation you are in. We just have to jump through some more hoops and make sure they have what they need.

I am just telling myself it didn't say NO, so there is Hope. And I am clinging to that hope. They do not make it easy that is for sure.

  • Author
I received a letter today stating that my approval was on hold that they needed more information of my health status. listed some things they need' date=' things i was sure had been gathered. Cyn this is probably the same situation you are in. We just have to jump through some more hoops and make sure they have what they need.

I am just telling myself it didn't say NO, so there is Hope. And I am clinging to that hope. They do not make it easy that is for sure.[/quote']

Thank you so much Vicki that right there just gave me hope hugs

Hugs to you too, We will get this done. They just make us work for it.

Keep calling & ask what's going on you need to get sexy right away Lolz.. Hope your laughing.

I hope you get the information you need to get this process going.

  • Author
Keep calling & ask what's going on you need to get sexy right away Lolz.. Hope your laughing.

I hope you get the information you need to get this process going.

Lmbo I know that's right

The insurance co should be able to tell you why it's on hold. You are your own best advocate with the insurance co. Call them ask them what it is they need from your Dr. That way you'll be prepared also for whats to come. As for the dr office not calling you back. I am sorry but that is crap! You can also let your insurance company know they are not in compliance. Insurance co. Sometimes will have a compliance clause in the contract with PCP.

Sent from my iPhone using RNYTalk

Cyn, my insurance was on hold for a couple days because my nutritionist forgot to sign her evaluation!! Maybe it's an "easy" fix, and this will just be a distant memory this time next week!! Good luck and hugs to you, girl!!

  • Author

So I still can't get no one at my surgeons office my patient advocate goes straight to voicemail all week, I called my insurance company and they saying my case is on hold waiting on a decision and they told me to call my surgeon office and tell them to call in cause they have a line that only doctors call and get detailed info and I told they my doctors office don't communicate with me and they was like sorry you have to try to get thru to you surgeons office cause they have detailed information, wow this is crazy all I can do is wait on them to call me when they get ready I guess smh

grrrrrrrrrrr so very very frustrating

You might want to seriously consider switching surgeons. Every day you don't get a return call is one day an attentive surgeon's office could have you closer to your surgery.

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