I've been very nice so far but I'm getting a little pissed off at my Program for not having their acts together and ordering my pre-op testing! I want this done!
If it were me, I would very politely pester them every day until they did what they needed to do. I have had to do this in the past, not being rude or anything, but making myself a "pleasant nuisance" until they got their acts together.
