I was self pay at sub surgical care w/ Dr Rantis. I was happy with him, but some of the staff isn;t too competent. When I was scheduling a follow up appt, the woman at the desk wrote it on a card, then said to make sure I keep the card, in case "somethng happened" to my appointment. Going to the EGV office has fewer people than Arl hts, but he's not in EGV as often. After surgery, I got billed a second time for a few things, even got billed ofr my free fills, when I called them on it, I was told to disregard the bills.