fancynan39

I am new to this forum and I just wanted to post my story so that it may help someone else. I started my lapband process in March of 2011 my BMI was 38 with comorbities. When I started this process I had Hypertension being treated with medication. Gerd-on medication,High Cholesteral. My insurance denied Lapband surgery due to not meeting there qualifications under there policy. First Denial came in and at that point I talked with my office insurance gal instructed me that you can appeal but you can't appeal with the same information as first submission and also said I can have Lindstrom Healthcare Advocay look at my file and see if they can help with getting it approved. I did that and from then on Kelley from Lindstroms handled my appeals before we sent in our second request I had a sleep study done and was diagnosed with Mild Sleep Apnea also and a upper GI that confirmed GERD and Hiatal Hernia- submitted appeal. My Insurance company still denied the 2nd appeal in NOv. 2011. Lindstroms then submitted a external appeal and finally at this level I just got notification yesterday Feb. 2012 that the decision was overturned and it was determined this surgery is medically necessary therefore my insurance will have to cover it.. I will be scheduling my surgery soon so my message is to be persistant, don't give up if you get denied talk to your healthcare office insurance about the Lindstrom Group- this is FREE of charge to you if they take your case. I believe it is paid through Allergen which is the Maker of the lapband. If it wouldn't have been for Kelley at Lindstrom's I would not be scheduling my surgery.