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Extremely rude nurse

I just my had surgery a few days ago and while I was at the hospital my mom and friend came to visit (both of them wear hijab). They went home and I took a nap and when I woke up my nurse was standing by my bed putting syringes into my iv and she asked me if the people that visited me were related to me and I told her they're my mom and friend. She started telling me how much she hated the islamic hijab and what it stands for and how she liked other religions veils but not the islamic one. Later, she became incredibly rude and aggressive with me. She was trying to show me how to give myself the blood thinner injection that i'm supposed to take when I go home. She put it in my hand and told me to do it now. I told her to give me a second because I had just woken up and was feeling groggy but she started telling me not to be a coward and to do it now. I told her ok I'm gonna do it just give me 1 second to breathe but she grabbed my hand and pushed the needle into me against my will.
Later, she told me she would go to lunch for 30 mins and come back to help me walk. I waited for an hour and a half and when she didn't come me and my mom, who had just arrived, went to walk by ourselves. We had walked for half an hour and just got back to my room when the nurse came back and started yelling at me and my mom because she thought I hadn't walked and have been waiting for her the whole time. I told her I just got back from walking but she didn't believe me and was yelling at my mom and saying that my mom is going to be the death of me because of how much she spoils me and doesn't make me do stuff and my mom was telling her that we just walked but the nurse wouldn't have it and kept on going and saying that it's all my moms fault and she can't trust her to take care of me at home and she started trying to pull me up from my chair to walk and I told her I couldnt i just walked and im in a lot of pain now and she started yelling at me and I was crying and telling her i cant and that my stomach and back and arm hurt a lot and she would keep telling me to stop crying and get up and that I'm too lazy. She made me get up and walk and after that I asked to be discharged right away and I left that day. Every time I remember that nurse I get so mad at what happened and wish I could've done something.
Am I right to be mad? Any suggestions on what I should do?

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    Report the nurse to the hospital. Be clear and succinct in your feedback as well what you would like to occur...eg cultural sensivity and/or patient-customer service training for the nurse etc.

  • As a nurse/nurse practitioner for the past 38 years, it is appalling to me that any nurse treat a patient this way in any situation. I recommend thorough documentation of everything that occurred as w

  • Call the hospital and ask to speak to the director of nursing. I cannot believe that she is getting away with it. Because you know that it is not just you that she’s treated that way, and will continu

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What that nurse said and how she treated you was unacceptable in every way! Definitely report that behavior! I'm sorry you had to go through that!

  • 2 weeks later...

Since we're now in May and I hope you're long out of the hospital have you said anything to the hospital?

  • 1 month later...
  • Author
On 4/9/2019 at 7:19 PM, april042019 said:

I just my had surgery a few days ago and while I was at the hospital my mom and friend came to visit (both of them wear hijab). They went home and I took a nap and when I woke up my nurse was standing by my bed putting syringes into my iv and she asked me if the people that visited me were related to me and I told her they're my mom and friend. She started telling me how much she hated the islamic hijab and what it stands for and how she liked other religions veils but not the islamic one. Later, she became incredibly rude and aggressive with me. She was trying to show me how to give myself the blood thinner injection that i'm supposed to take when I go home. She put it in my hand and told me to do it now. I told her to give me a second because I had just woken up and was feeling groggy but she started telling me not to be a coward and to do it now. I told her ok I'm gonna do it just give me 1 second to breathe but she grabbed my hand and pushed the needle into me against my will.
Later, she told me she would go to lunch for 30 mins and come back to help me walk. I waited for an hour and a half and when she didn't come me and my mom, who had just arrived, went to walk by ourselves. We had walked for half an hour and just got back to my room when the nurse came back and started yelling at me and my mom because she thought I hadn't walked and have been waiting for her the whole time. I told her I just got back from walking but she didn't believe me and was yelling at my mom and saying that my mom is going to be the death of me because of how much she spoils me and doesn't make me do stuff and my mom was telling her that we just walked but the nurse wouldn't have it and kept on going and saying that it's all my moms fault and she can't trust her to take care of me at home and she started trying to pull me up from my chair to walk and I told her I couldnt i just walked and im in a lot of pain now and she started yelling at me and I was crying and telling her i cant and that my stomach and back and arm hurt a lot and she would keep telling me to stop crying and get up and that I'm too lazy. She made me get up and walk and after that I asked to be discharged right away and I left that day. Every time I remember that nurse I get so mad at what happened and wish I could've done something.
Am I right to be mad? Any suggestions on what I should do?

Hello! Thank you all for all the support and advice! I don't think I would've done anything if it weren't for all your kind words and encouragement. So I filed a complaint to the State Board of Nursing and it's currently "under investigation" However, they told me it would take at least 18 months until they take any action towards my file because "they get hundreds of complaints and they sort through them based on severity" Apparently, a racist nurse isn't very dangerous... Anyway, I'm going to speak to the actual hospital now and see what they do. I'm not very hopeful after hearing what the BN told me. I feel like they'd just brush it off. I hope not. I'll keep you guys updated, though! Thank you so much!

I am so glad you decided to follow through on this! I know it can't be easy.

Please don't let a slow pace or seeming inaction discourage you. What happened to you and your family was SO wrong, and you have a right to be heard. Ultimately, no matter what happens, you can feel good about doing everything in your power to stop this nurse from ever treating someone else like that again.

Thanks for updating, and I hope you get some measure of justice in this.

That is most definitely not acceptable practice for a nurse. Every mirse should have a name tag. Report her and report her again

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