Hello! So I have been trying to get the sleeve and finally everything is in. All doctors and tests. But my job needs a doctor letter and I am unsure if the paperwork has even been submitted to insurance. I call the coordinator and email the documents.... no response and no confirmations. I am so worried and I cannot sleep without thinking this is all going to fall through. It is so hard to reach the coordinator and she may be going out on leave soon. I am a person who needs confirmation but... I never know with this coordinator. And I worry that everything will fall through...because I could not connect with the necessary persons.

Can your surgeon write the letter or your primary care doctor? You could call and see. Best of luck to you

Why does your place of work need a letter so soon? You don’t even have the approval letter yet; that should be ok to send to your job, correct?

usually people have weeks before the surgery is scheduled and then you can get your affairs in order

Unfortunately my place of work wants it by at least 14 business days prior to date of leave.

I needed a letter to return to work, and my surgeon said 'write it and I will sign it'. I faxed it, and he signed it. Perhaps this might work for you? Write it up, send it to the coordinator for their signature.

Sent from my XT1254 using BariatricPal mobile app

You should call your insurance company directly to see if the paperwork has been submitted. My coordinator was very poor at communicating as well and i got most of my information directly from the insurance company. When they didn’t have something, i called and let her know I knew. You need to light a fire under her otherwise it can drag out.

Is your surgery scheduled yet? There is usually plenty of time. At least a few weeks or more. Call your insurance and see if its beens submitted and how long that process is before you start over worrying.

Edited June 26, 20188 yr by Kat0000

4 hours ago, Starr2015 said:

Hello! So I have been trying to get the sleeve and finally everything is in. All doctors and tests. But my job needs a doctor letter and I am unsure if the paperwork has even been submitted to insurance. I call the coordinator and email the documents.... no response and no confirmations. I am so worried and I cannot sleep without thinking this is all going to fall through. It is so hard to reach the coordinator and she may be going out on leave soon. I am a person who needs confirmation but... I never know with this coordinator. And I worry that everything will fall through...because I could not connect with the necessary persons.

Is this for FMLA? or for the insurance company, I'm confused. Your company should give you so many days to submit the paperwork once the request for time off is made. I would call and ask to speak with the office manager. I also had an extremely hard time communicating with our coordinator, so I ended up requesting her email, and found that she responded quicker.

Hi everyone, thank you for responding.

Glad to see i am not alone in the difficulties reaching out.

Yes, FMLA paperwork needs to be completed by July 6th as per my job for a leave date of 7/23.

The insurance papers are not submitted yet for 8/6 date because they are still submitting July surgery date approval requests.

In other words, after 2 emails and a phone call or two, I got a response to my email and a promise to follow up next week...

Anxiety still through the roof but a little better. Now just the regular jitters of omg can I follow this 2 week pre-bariatric liquid diet without dying!

Thanks all!!