I have completed all of my requirements for Cigna. Just wondering how long the approval process will take. Anyone have any issues with Cigna?

Do you have just plain Cigna or what plan if zi may ask?

I have Cigna Open Access Plan. Have you had surgery or are you preop?

Pre op but I'm on cigna medicare

Here is Cigna policy for you

https://cignaforhcp.cigna.com/public/content/pdf/coveragePolicies/medical/mm_0051_coveragepositioncriteria_bariatric_surgery.pdf

Thanks

I have Cigna OAP also and had no problems at all. Of course I didn't have to deal with them personally my doctors office dealt with them. But I did receive a cc copy of my surgery acceptance letter just the other day and my surgery is Oct 7. Good luck to you on your journey.

@@amp2014 how long did the approval process with Cigna take?

My stuff was submitted last Monday and I was told it could take 30 days not really sure why. I've seen other people post they had approvals within 5 days.

I've heard that if you're doing an inpatient procedure, Cigna's policy is that they have to make a decision within 5 business days. If you're doing outpatient, it is 30 days. That is just what i've read on this message board, so it could be incorrect! If I were you, I would be calling them every day to see what the status is!

PS Good luck! I feel like Cigna has gotten better at approving these surgeries, so I think you will be fine! I submit my stuff to Cigna on Thursday so fingers crossed for both of us!

Edited September 30, 201411 yr by resipsa89

Daidai I honestly don't know how long. I started the process at the end of June and went through my 3 months of required visits with dietitians and behavioral aids. My drs office I assume submitted the request to Cigna and it's probably been a month now that I actually saw paperwork that I am approved for surgery on the 7th. I know someone who also has Cigna and has had the surgery and no problems being accepted. I hope you don't have any issues! I met with my surgeon today and did my final bloodwork and pre registered for surgery I can't wait ) !!

@@resipsa89 I spoke with someone from Cigna yesterday and they said it was sent in as inpatient procedure. I've read the same things on the message boards. I was thinking about calling again on Friday. Good Luck to you as well. ☺

Hi,

My Patient Advocate submitted my paperwork to Cigna last week and I received a call on yesterday saying I was approved.

I hope this helps.

Karen

I have Cigna OAP too and they allow 5 business days to process an inpatient precertification. Make sure you follow up with Cigna and good luck!

Loving this thread! Last 6 month visit for me is 10/17, hoping to have early nov surgery date. Wish my surgeons office would give me a tentative date, as all my lab stuff will expire on 11/22 (since I started in May)

I just received a phone call from my coordinator n I have been approved for surgery ???? I am so excited n nervous but ready to start this new chapter in my life.