Auroragirl4489

So I finished everything that was needed to be done for surgery on 6/22/18. The insurance coordinator was out of town until 6/28. It was no big deal. So i sent her two emails, one to let her know she can submit for insurance and a second one to follow up that she received my first email. Never got a response. 7/9/18 I call my insurance to check on the status they tell me they never received any paperwork. I call the doctors office and she tells me she’s been busy she’ll submit that day. Great! I call my insurance on 7/19 check on the status and still being told no paperwork received. Finally last Thursday I call my insurance again and it was received on 7/20 and approved. Mind you the coordinator stated she sent it 7/9. I have still haven’t been scheduled for surgery. Called Thursday, one lady calls my insurance to confirm I was approved and says someone will be in touch with me to schedule everything. Here we are a week later and still nothing. I emailed yesterday and was told I would get a call today to schedule. Still nothing. At this point I’m beyond frustrated, second guessing everything. Wondering if this is a sign I should not be having surgery. Stress eating, more than likely putting weight back on. I thought the scheduling part would be easy once approved.

Yeah my mom kept telling me to ask for her manager but I don’t want to get into it with anyone before my surgery lol I’ll save all my frustration until afterwards lol. Will have a pre typed letter for when I’m discharged

FINALLY got my surgery date of 8/28 long time coming! So happy to finally be able to post here! Not required to do any liquid diet but have been replacing 2 meals now going to all liquid.

Finally got a surgery date 8/28 super excited, super emotional

Update: she called back after 5 with my surgery date of 8/28

Thank you that actually gave me some courage. So I called again and pretty much felt rushed off the phone. She said today is her busiest day where she talks to all the patients and trying to make everyone happy. But she will call me back by 5pm. I was trying not to make a fuss about it because I don’t want to piss anyone before my surgery. And I didn’t want to seem like I am bugging her. But I do plan on giving one hell of a comment/review on my experience specifically dealing with her. The dr is amazing so I don’t want to discredit him. But either they need more than one person handling insurance and scheduling or they need someone who can handle the workload. I don’t normally bitch or try to get people in trouble but this is not professional. When i initially started the process on 3/6/18 I was told my surgery would be in July if I did everything I needed to do and insurance approved me. I had several planned trips and now I more than likely won’t be able to go. This is frustrating and stressful.

Just got approved by my insurance now just waiting on the call for my surgery date. My journey started 3/6/18. 4 months of supervised visits.

Premier protein for sure! I love the strawberries n cream shake and was on my list they even gave samples

The time will fly by! I work out 5/6 days a week. I only eat 1200 calories using my fitness pal . Drink only water no juice or sodas. I was only asked to loose 15lbs. You’ll have ad days just don’t give up

I’m from New Orleans but i live in Denver now

No liquid diet with my dr either just loose 15lbs before surgery

This is your journey don’t worry about other people at this point. Only think about you, that job will be there and your doing this for your health not out of selfishness

Once you reach your out of pocket max everything is covered at 100%

Congrats and i hope you have a speedy recovery

Yeah i have Aetna and it was only 3 months but my surgeon recommended 4 to be safe. Patiently waiting an answer

@wittymommy that’s good to hear because i was told up to 3 weeks.

@chrisb428 i will definitely keep you posted hopefully it goes smoothly! For the most part I’ve heard Aetna is pretty simple. Keep me updated as well

Hey all. I’m new here just finished all my visits and psych evaluation and nutrition class. Submitting all of my information to Aetna 6/28/18. I’m so nervous how are you all coping?