I’m so sorry sweetie! That was an awful experience. I almost used them and after reading on their website medical supplies I needed to bring (bandages and etc). They also come to the US for conferences and have great turnout from prior patients. But, I changed to a real hospital. I went through hospital Guadalajara and used Trinity Medical. Dr. Pasten was amazing and he met me before surgery.
I choose them because I never had to stay at a hotel and was able to leave on the 3rd day. I was picked up by my coordinator and his wife. We were on the 3rd floor of the hospital in the bariatric wing. The janitor was cleaning everyday. The nurses stayed on top of our meds and they would bring ice chips anytime we hit call button. During the day nurses spoke English and at night it was limited but an interpreter stayed in the lobby all night.
At least you are home and have no complications!