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Summer Rain

Gastric Sleeve Patients
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Posts posted by Summer Rain


  1. @@#9grammy thank you! I just put in a call to my insurance company but of course I had to leave a voice mail lol. I will give them today to see if they call back. I just have a sinking feeling that it has not been submitted yet. I can see that I have made some change in my life though because I have not eaten my way through this frustration and anxiety : )

    @@shellyd88 You are right. We ALL are busy. I have thought about going to the office but I work longer hours than they do so I would have to wait till next Tuesday since I don't start work until 2 on Tuesdays. I just want to get scheduled so I can request the time off and I would love for it to be THIS year.

    edited to add the following:

    @@#9grammy wow only 20 more days to go! I bet you are so excited! Good luck and I will keep track of your progress :)


  2. Good morning and I hope everyone is doing well today. I would love some opinions on what my next step should be. I finished my final weigh in with my PCP for my medically supervised weight loss program on 9/16/14. I had finished all other requirements the week prior to that. When I got home on 9/16 after my final weigh in I e-mailed my patient advocate to tell her that I was finished and she should be receiving my paperwork within the next 24 hours and that if she needed me to do anything to help the process along to let me know. She emailed me back that she would let me know when it was submitted to insurance. I waited till the following Tuesday and emailed her again as I had not heard anything else from her. Got an automated reply that she was on vacation from Sept 17 thru the 23 (I think she could have mentioned that she was going to be out of the office since I had just had contact with her). So on the 24th I emailed her again and she replied saying the bariatric coordinator had my file and she should have it back by the end of the day. So I don't hear anything else from her. On 10/1 I emailed her again with no response. I called and left a voice mail for her yesterday at 9:30 am with no reply. I left another message this morning. My question is if I do not hear back from her today do you think it is appropriate that I contact her supervisor? I am open to any suggestions that you may have. I just don't want them to think that I am a trouble maker or anything but I am kind of tired of being ignored. I have worked in a busy multi-physician office before and we would never end the work day without our messages all being returned. This is just getting on my last nerve.

    Thanks for any advice or words of wisdom. My feelings will not be hurt if you all think I should be patient a while longer.

    Thanks again.

    Summer

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