I'm in the NW valley. Dr Fang removed my godaweful band. Great surgeon, little pain, quick recovery. His office staff was very rude though. They kept submitting everything to an old insurance plan I had. How they got that info I don't know. Finally I had after about 6 weeks of screw ups and called the office manager. She straightened it out but the day if surgery I am being interviewed my anesthesia and the office had put severe anxiety in my medical history. I guess they think highly pissed off=severe anxiety. Anyhow it is a shame that surgeons and office staff are a package deal. Dr fang was great all the way through.