By circa
· 510 views
So almost 2 weeks ago, I ordered protein powder from SEI Nutrition. The Protein Max powder that everyone seems to rave about. Well, they took my 100 bucks, but gosh - I never got the protein powder. I've tried calling them dozens of times, emailed them, sent them questions through their website - NOTHING. Finally on Friday I speak to some really snotty customer service rep who I then ask to transfer me to a supervisor - she says there isn't one and that she would have the supervisor call me - I told her that I doubted that would happen but waited for the call anyway - I told them that if I didn't receive the product, I was going to have my credit card company deal with them. No phonecall, of course. I call today and ask her why I didn't receive a call and she said I never asked for one - which I did. She then tells me that she cancelled my order but won't issue a refund because I threatened to have my credit card company deal with it. Well DUH what did she expect me to do, just give them 100 bucks and not care that I didn't receive my order? So now I have to go to my credit card company, and because I did authorize the charge, its taking forever to get the money back. Not only that, I don't have any protein powder to use. I'm so pissed right now.
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