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So Pissed.

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circa

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So almost 2 weeks ago, I ordered protein powder from SEI Nutrition. The Protein Max powder that everyone seems to rave about. Well, they took my 100 bucks, but gosh - I never got the protein powder. I've tried calling them dozens of times, emailed them, sent them questions through their website - NOTHING. Finally on Friday I speak to some really snotty customer service rep who I then ask to transfer me to a supervisor - she says there isn't one and that she would have the supervisor call me - I told her that I doubted that would happen but waited for the call anyway - I told them that if I didn't receive the product, I was going to have my credit card company deal with them. No phonecall, of course. I call today and ask her why I didn't receive a call and she said I never asked for one - which I did. She then tells me that she cancelled my order but won't issue a refund because I threatened to have my credit card company deal with it. Well DUH what did she expect me to do, just give them 100 bucks and not care that I didn't receive my order? So now I have to go to my credit card company, and because I did authorize the charge, its taking forever to get the money back. Not only that, I don't have any protein powder to use. I'm so pissed right now.

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Until you can find an alternative, give the Premier protein shakes a try. You can get them at Costco and I see there is one in Aurora. They have 30 g in each one and are really easy to drink. At my Costco in Portland, they have Chocolate and Vanilla, but I have heard they have Strawberry, too. I think I pay like $22 for a case of 18, and they are ready to go. Grab a case. If you don't like them, I'll send you $30 and you can ship them to me. Seriously. I've tried several powders and shakes and these are by far the best.

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Bari Essentials from fortifynutritionals.com had mine to me in just a couple of days via FedEx. If you need a reliable shipment, try them. I hate dealing with sheisters!! Grrr!!!!

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Thanks Pdx! I was actually planning to head to costco in about an hour! I will definitely grab some - gotta have some stuff that's ready "on the go" :)

Thanks for the suggestion Dooter! I will look them up! :)

So appreciate the help here :)

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I just received a call from their office manager, finally - they're going to overnight me the shipment. I'll still be looking for alternatives.

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I would follw up with the company with a formal complaint lettre on the representative that dealt with you. If you don't get the shipment, it will be an easy refund with the credit card company. Just have the details so you can fill out the credit card company's form.

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