Horrors, Triumphs, and the Like in the RTP area....
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Hey folks--
I finally will have a surgery date by the end of the week for sometime in April. Here is my honest to God, unbias opinion of the Doctors and Specialists I have seen.
First up, Bariatric Surgeon #1.... Dr. Moran. http://www.alasurgery.com/
The Short: $250 "administrative fee." Unsupportive Staff. Reputable and experienced Surgeon. Bad Bed side manner. Very much to the point.
The Long: His office staff was rude, unhelpful, and unsupportive to my needs. They gave me a hassle about faxing my documentating to another doctor when I decided to change. I was denied by insurance because my BMI was > 50. They knew this on the first visit/consultation. Dr. Moran told me all he would have to do is call the insurance company and the denial would be overturned. After I plunked down the cash, the copays, etc, I was told by his office staff that Dr. Moran was far too busy to call me or my insurance company. They referred me to a financing company to pay for my surgery, even though I am fully 100% insured. They offered no assistance in the way of the appeals. Pharrah (office manager), Iris(receptionist), and Ann(bariatric coordinator) are the office staff that I had the displeasure of dealing with. I had to call their office constantly to receive updates on my case. It seemed as if without me calling and asking constantly, nothing got done. Dr. Moran himself was alright, though a bit cold and curt. The office staff motivated me to move to a new Doctor and never look back.
Tammi Moore-- Psychiatrist:
She is a wonderful woman and knows all about the bariatric surgeries. I really enjoyed working with her and talking with her. I am considering seeing her again after my surgery.
Dr. Earnhardt - Cardiologist:
This man was probably my favorite of all the specialists I have seen. So kind, attentive, and informative. Loved this visit.
Ashley Miles - Nutritionist at Rex Wellness
SHe was a total sweetheart as well. It was a joy to see her. Highly recommended.
Baratric Surgeon #2.... Dr. Enochs. http://www.surgerync.com/
Angelica at Dr. Enochs is my angel. She was VERY helpful over the phone far before I paid them a single dime. She is the bariatric coordinator over there. She talked me through my issues and got me in to see Dr. Enochs as soon as possible. Luckily, in between visits, I lost the weight I needed for the BMI factor, so that will no longer be an issue. Dr. Enochs himself is a sweetheart and took the time to answer all of my questions. However, there is a $500 administrative fee here. BUT, since I had already paid Dr. Moran $250 and was so frustrated by the process, Dr. Enochs only charged me $250. Yay! It was somewhat of a lengthy wait once I got to the office (30 minutes after my scheduled appointment) and his office in Cary is a bit of a haul from my home in NorthWest Raleigh, but I think it was well worth it. Dr. Enochs also has a FANTASTIC support staff who saw me and spent time with me. I met with 5 employees while there, all guiding me through their area of expertise. Highly recommended.
Please PM or reply with any questions at all.