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What were your next steps? My insurance required 3 diet visits, psychological exam, and medical clearance. Today was my last visit i completed all my insurance requirements, but have yet to speak with my advocate. My doctor said she will call me to schedule consents. What are consents? How did your process go after your last diet visit?

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1. Before the six months of counseling visits, I had to attend a seminar

2. There was a list of tests I had to undergo - EKG, Endoscopy, Colonoscopy, check X-ray, blood work, mammogram and a bunch of other stuff. We did that concurrently with the sixth months of weight loss counseling.

4. After the six months were up, I had an all day appointment where I met with the surgeon, a psychologist, a nutritionist, a nurse practitioner, insurance specialists and some other folks I can't remember.

5. My surgeon's office requested pre-auth from my insurance and got it.

6. There was one last pre-surgery visit with the surgeon. Consents are the forms they have you sign saying that they've gone over all the risks and benefits with you and you agree to have the surgery. I signed these at this pre-op appointment.

7. We scheduled my surgery and it took place on 3/26/2019.

The rest is history! 😀

Edited by Jaelzion

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1 hour ago, Jaelzion said:

Thank you, how long did your process take after you were done with your visits?

1. Before the six months of counseling visits, I had to attend a seminar

2. There was a list of tests I had to undergo - EKG, Endoscopy, Colonoscopy, check X-ray, blood work, mammogram and a bunch of other stuff. We did that concurrently with the sixth months of weight loss counseling.

4. After the six months were up, I had an all day appointment where I met with the surgeon, a psychologist, a nutritionist, a nurse practitioner, insurance specialists and some other folks I can't remember.

5. My surgeon's office requested pre-auth from my insurance and got it.

6. There was one last pre-surgery visit with the surgeon. Consents are the forms they have you sign saying that they've gone over all the risks and benefits with you and you agree to have the surgery. I signed these at this pre-op appointment.

7. We scheduled my surgery and it took place on 3/26/2019.

The rest is history! 😀

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Quote

Thank you, how long did your process take after you were done with your visits?

Once I was finished with all the counseling visits and all the tests, it was about two months until my surgery.

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1 hour ago, Jaelzion said:

Once I was finished with all the counseling visits and all the tests, it was about two months until my surgery.

Thank you, I’m just worried because I haven’t heard from my advocate since my first visit and I’ve completed all the requirements with no idea if they have received everything.

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12 minutes ago, Chantrella said:

Thank you, I’m just worried because I haven’t heard from my advocate since my first visit and I’ve completed all the requirements with no idea if they have received everything.

You can always call and check in. I had to do that a couple of times to keep things moving. They're dealing with a lot of patients so it can take them a while to get back around to you.

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23 minutes ago, Jaelzion said:

You can always call and check in. I had to do that a couple of times to keep things moving. They're dealing with a lot of patients so it can take them a while to get back around to you.

I've tried her line goes straight to voice-mail and she doesn't return calls. That's why I'm so frustrated. I've had to come out of pocket for a lot due to labs and I know bloodwork is only good for 3 months. I would hate for it to expire and my insurance requires more up to date labs.

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1 minute ago, Chantrella said:

I've tried her line goes straight to voice-mail and she doesn't return calls. That's why I'm so frustrated. I've had to come out of pocket for a lot due to labs and I know bloodwork is only good for 3 months. I would hate for it to expire and my insurance requires more up to date labs.

Hm, is there a main number you can call and speak to someone else? Or can you email? It's possible that she's on extended leave or doesn't have access to her normal work phone during COVID-19.

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Just now, Jaelzion said:

Hm, is there a main number you can call and speak to someone else? Or can you email? It's possible that she's on extended leave or doesn't have access to her normal work phone during COVID-19.

I will call the office tomorrow to see if they received all of my required documents. Thank you, im trying to get the show on the road.

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On 12/10/2020 at 6:31 PM, Chantrella said:

I will call the office tomorrow to see if they received all of my required documents. Thank you, im trying to get the show on the road.

Hi did you ever get in contact with anyone? I’m kinda where you are now, I finished everything and I just want to know what happens next.

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On 12/15/2020 at 12:27 PM, Hopefulin2021 said:

Hi did you ever get in contact with anyone? I’m kinda where you are now, I finished everything and I just want to know what happens next.

Yes, my patient advocate reached out Monday. Now I am waiting on them to send my psychological evaluation. I took it November 11th and my surgeon still hasn't received my results. I've been calling the place I got it done leaving messages to be called back everyday. Everyone seems very unorganized to be in the medical field.

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Wow my psych eval was done right in the same hospital along with all of my other tests. You had to go somewhere outside of the hospital? I have a meeting with my surgeon next Tuesday I guess it’s to sign consents abs stuff and then they’ll send everything to my insurance company

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4 minutes ago, Hopefulin2021 said:

Wow my psych eval was done right in the same hospital along with all of my other tests. You had to go somewhere outside of the hospital? I have a meeting with my surgeon next Tuesday I guess it’s to sign consents abs stuff and then they’ll send everything to my insurance company

Yup, they gave me a list of psychiatrist to call at my first appointment. I'm going to go to their main office today because I paid out of pocket for that evaluation and for them not to send my evaluation or return my calls is holding up the process.

On 12/15/2020 at 12:27 PM, Hopefulin2021 said:

Hi did you ever get in contact with anyone? I’m kinda where you are now, I finished everything and I just want to know what happens next.

Yes, my patient advocate reached out Monday. Now I am waiting on them to send my psychological evaluation. I took it November 11th and my surgeon still hasn't received my results. I've been calling the place I got it done leaving messages to be called back everyday. Everyone seems very unorganized to be in the medical field.

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Stay on them. I did, and I got results.

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14 hours ago, Hopefulin2021 said:

Wow my psych eval was done right in the same hospital along with all of my other tests. You had to go somewhere outside of the hospital? I have a meeting with my surgeon next Tuesday I guess it’s to sign consents abs stuff and then they’ll send everything to my insurance company

Have you done your EGD? I’m currently waiting on that. Seem that it will be after New Years.

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