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Aetna Insurance

I have Aetna and I would like to know how long it took you guys for approval once all your paperwork was submitted by the doctor.

My paperwork was submitted last Wednesday the 23rd and I haven’t heard anything. I have also called my insurance to mark my claim as urgent. I know my paperwork is in the per certified stage (I basically talked to Aetna on the phone for 2 hours to make this happen).

I am currently on day 7 of my liquid diet and I am trying desperately to have my surgery on June 4th or 7th (doctor is trying leave a spot open for me)

I would just like to know how long your process took from paperwork submitted to approval
  • Replies 10
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  • SleeveinIL
    SleeveinIL

    I also have Aetna and I had a response within a few days, but our plans may be different. The thing Aetna threw at me last minute is the surgery had to be at a hospital considered a "center of excelle

  • FabulousFun87
    FabulousFun87

    Approved!! June 7th!

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I also have Aetna and I had a response within a few days, but our plans may be different. The thing Aetna threw at me last minute is the surgery had to be at a hospital considered a "center of excellence". I am in the Chicagoland area and there are only 9 hospitals with the closest being 40 minutes away that are centers of excellence. Of course my surgeon didn't have privileges at that hospital so last minute everything got tossed into a whirlwind. Your plan might not require this, however mine did.

  • Author
The hospital is considered a hospital of excellence, however for some reason it is out of network for me, From what I was told last they are trying to get the hospital approved. It is already approved for several other Aetna accounts, my account is just ridiculous
I have Aetna and I would like to know how long it took you guys for approval once all your paperwork was submitted by the doctor.

My paperwork was submitted last Wednesday the 23rd and I haven’t heard anything. I have also called my insurance to mark my claim as urgent. I know my paperwork is in the per certified stage (I basically talked to Aetna on the phone for 2 hours to make this happen).

I am currently on day 7 of my liquid diet and I am trying desperately to have my surgery on June 4th or 7th (doctor is trying leave a spot open for me)

I would just like to know how long your process took from paperwork submitted to approval

I have Aetna and the lady who does the per certification told me once I have everything she will call and get approval. She needs that approval # to get me on the schedule. Like you I have a specific window of time that I need my surgery done. If I can move up my stress test and second EGD I'd be golden. Hang in there but stay on them.

I'm still waiting for my response from Aetna and I turned it in last week, but my doctor said it usually takes two weeks on average.

  • Author
I just want that phone call!!! ?

What did they say?! Are you approved?

  • Author
Approved!! June 7th!
7 hours ago, FabulousFun87 said:

Approved!! June 7th!

Congrats!!!

Just got my response too! July 9th!

42 minutes ago, ShimmyShade said:

Just got my response too! July 9th!

Congrats to u as well! Hope aetna is as fast for me when the time comes!

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