Anyone going or have been to Schmitt and Miles in Birmingham?

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Not me...I used Dr Toutliatos with Advanced Surgeons...great group

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I have been to a consult there in June.

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Anyone going or have been to Schmitt and Miles in Birmingham?

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I went for my consultation with Dr. Miles in June. I really liked the doctor, but his patient advocate was a nightmare to deal with. I eventually ended up switching doctors because of her.

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I'm using dr Shmidt. So fat everything is going smoothly. I have two diet visits left and a nutrition class and I'm all sat.

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I'm using dr Shmidt. So fat everything is going smoothly. I have two diet visits left and a nutrition class and I'm all sat.

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Set

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His patient advocate does seem very distracted. I might switch to dr. Schmitt too but that was who I originally wanted to see....they scheduled me to see him on a day he wasn't going to be there.

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I have been using Miles since September. I have been jumping through insurance hoops all this time because they just assumed I didn't need a weight loss study when in actuality I did. I was way less than thrilled. The patient advocate for Miles is kind of terrible. She is always out of the office, or just doesn't show up for the day. I have called twice, multiple times a day, just for her to never show up, one of those was RETURNING HER PHONE CALL. Its been kind of a nightmare dealing with her. Sonny, the woman who sends your stuff off to insurance also has a bad habit of not being there most of the day. All this said, I am excited to finally be nearing my surgery with Dr. Miles. He seems very competent and was very supportive when I saw him at my consultation. He really seems to know what he's doing even if his staff isn't the best.

Hope this helps you out!

I've only had about a months experience with her myself. I usually have success reaching her via email with multiple questions and give my phone number to call when I know I can keep my phone handy. I have sensed she might have a workload issue, but the cause is unknown to me. The day of my consult I did see every chair filled in the lobby, so I assume they work with a lot of patients, especially self pay. I just remind myself it is Dr Miles handling the surgery and she's fielding a lot of our questions, needs and emotional roller coaster rides.

Edited July 22, 201610 yr by heathero78

Try dealing with Ashley. She is Dr. Schmitts advocate but they work close together from what I understand. She is a little more dependable and seems to be leading patients in their proper avenues.

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