Hi Everyone,

My Dr. Submitted everything to Aetna on Thursday. I spoke with Aetna on Friday and they confirmed they received everything. Per Aetna they have a two week turn around time. Has anyone with Aetna had them take that long?

Mine was submitted on a Monday and I called Tues and wed for updates and both times they said "still pending" and later that same Wed afternoon, my surgeon sent me a message saying I had been approved. I was just that fast.

I was told 5-7 business days, they approved it on the 7th day.

First Aetna told me they have up to 15 days for a decision. Then they told me 30 days when I called them again. I was approved after a week.

I work for an insurance company .. It's not Aetna but that turn around time is pretty standard for pre auths. Especially gastric surgeries for whatever reason.

Mine was turned in on a friday. I called next Thursday and had been approved, although they did say up to 30 days. I did not get a letter for two weeks.