So I've been approved for surgery, but my insurance company approved it to be done before 12/31/12. Well my Surgeon has requested some old medical records for my history of a pulmonary embolism. The problem is the hospital that I need the records from says it could take 30 daysbefore i get my ecords sent to my surgeon. My insurance company said if its not done by the 31st a new prior authorization will have to be submitted. Im so nervous that this wont happen by then. What can i do??l

Is the prior hospital far from you? If it's not I'd call them up or visit them, sign the necessary release papers and tell them you're going to pick up those records yourself on such a such a date. You'll get those records faster if you say you're going to pick them up. Then you can take them to your surgeon. It's faster to get copies yourself than to have them make copies and then mail them to your surgeon. You have a right to get your own records and within a reasonable time.

Is the prior hospital far from you? If it's not I'd call them up or visit them' date=' sign the necessary release papers and tell them you're going to pick up those records yourself on such a such a date. You'll get those records faster if you say you're going to pick them up. Then you can take them to your surgeon. It's faster to get copies yourself than to have them make copies and then mail them to your surgeon. You have a right to get your own records and within a reasonable time.[/quote']

Agree

Thank you!!

good luck!! I am sure it will all work out!! maybe if you talked to the records department and play in their sympathies they will speed up the process for you. and also you should be able to pick them up yourself if your not too far away

I told the records dept that I could pick them up but they said I couldn't as these are really old and in storage. They should be able to let me know when they're ready for pick up don't ya think?? I just can't stand this waiting game!! I only have so much time before ill need another doctor approval. And why did my insurance company only give me a month and a half to have the surgery? Oh well. We will see what happens.

crossing my fingers that somebody does their job and gets these records for you. OH the hoops we have to jump through, And it makes us feel so helpless and out of control. We are at the mercy of someone else through out this process, always waiting for somebody to do something. AND it seems we can't do anything to help the process along. I am really hoping for you that somebody gets on the stick and gets this done for you.

Hugs

Thanks so much Vicki! My thoughts and prayers are with you to get your sugars under control this month. This is such a huge process and it really can take a toll on a person but we just have to stick it out and work as hard as we can at it. The lady in medical records said she'd pull my records and get working on it so hopefully she meant it. I'm working my butt off to get down to my goal weight but I also need to wait on these records to schedule anything. I'm just waiting anxiously!