Pre-Op Testing - It Should Not Be This Hard...
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The hoops will all be worth jumping in the end, though. Hang in there and be persistent. And you are the patient... the customer... of this practice, so demand to be treated with respect and common co
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You are correct! I have my upper GI, Chest X-ray, nutrition and psyche eval Monday. Yippee! I would love to squeeze in my EKG but may not have enough time. Wish me luck!!
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They Are ready to submit for my approval as soon as the nutritionist signs off. That should be Tuesday. We will see how long it takes.
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I just need to vent.. I was so happy when I found out that I only needed to do the pre-op diet for 3 months. The surgeon told me to start scheduling all of my pre-op testing. So I have been trying to. I was able to schedule the upper GI, chest x-ray and EKG on 10-1. Quick and simple. Then I called about the psyche and nutrition. The woman said they are backed up until Nov. She said since I was completing my requirements for diet on 10/9 she did not know what to do with me. HUH??? She said she would have to call the Dr. to see what she could do? Then never called me back. So I called and asked to get an appointment on the books for Nov. incase nothing could be done. Then I got a call saying they needed to speak with me about my insurance but won't call me back. This is nuts. I am traveling for work and this is so frustrating. I understand they are busy but this is a HUGE practice in Pittsburgh that is a Center of Excellence. They have TONS of people getting surgery. Oh and they are saying I must do the nutrition counseling there. So they can't get another nutritionist? They are really booked up for two months??? I was really hoping for a Nov. date but it looks like Jan. now since it takes about 6 weeks to get a surgery date after all of your testing. I have not even started with the insurance yet. sigh... I swear this is some horrible test of my endurance.