So my patient coordinator emails me and says they received everything but they need a letter of clearance from my hematologist. They never told me to see a hematologist! I asked them if it was safe for me to have the sleeve because I have hemoglobin sc which is a type of sickle cell anemia and all they said was yes, the surgeon said its fine.

Being the worry bug that I am, I decided to go see a hematologist anyway well because I needed to know more about what I have and to make sure I was good to go. So she emails me on Monday asking for a letter but my first appointment with the hematologist wasn't until Thursday. Yesterday.

I'm thinking to myself...it's a good thing I took it on myself to see this guy because if I waited til they told me to see one, I would have to wait 7-10 days get a referral then another 1-2 weeks to make an appointment.

Low and behold, the letter that my hemo sent on thursday wasn't sufficient and my insurance company needed a more detailed letter by today! Friday or my case would be closed!

The hematologist's office was closed today.... And so is my freaking case. Unbelievable!

You can appeal that. Don't lose hope yet.

So sorry to hear that! Keep fighting and appealing.

Don't give up appeal the decision. There are three levels of appeals exhaust all of them if you have to. I promise you its so worth it!

Sorry, that is frustrating! Try to remain calm. ( Easier said than done, i know this very well) You can get the letter and then resubmit. I would have the insurance detail to you what they need so you can get the right letter. Good luck and hang in there.

I intend on appealing, it's just annoying that I could have avoided this had they told me I needed clearance from the hematologist. I had the referral for at least a month now. I would have taken care of it earlier.