I had the last of my 3 month pre-op appointments with the doctor and NUT on 12/6. My insurance requires a 3 month supervised diet before they will approve WLS. So I assumed that the information was sent in to the insurance shortly after 12/6. I called Cigna today - they haven't received anything. What?? I called my contact at the doctor's office and she said that they submitted the letter yesterday because the doctor was out of the office. Uggghh! I'm sure with the holidays, I won't know anything until after the 1st. I'm disappointed, to say the least.

hang in there

If they submitted the information yesterday, you can call your insurance company today and see where they are at in the process of reviewing it. My insurance approved me same day. I didn't wait for my surgeon's office to call or for the letter of approval....I'm too impatient for that, plus I didn't want to get "lost in the shuffle". Good luck!

Thanks guys:) I called the insurance today, but they didn't have it yet. They may have sent it in late yesterday. I will try calling later this week. Maybe they will know something then. I've just been waiting so long already.

Update - the surgeon's office just called to verify all my info before submitting it to the insurance. WTH?? I called on 12/18 and the coordinator told me it was submitted 12/17. I was upset about that because they could have submitted sooner. Come to find out, the letter was DATED 12/17 but hadn't been sent yet. So they are submitting today. I understand that they were closed a few days for the holiday and they're busy, etc. BUT it took them almost a whole month to submit. So now I may not know anything until mid to late January. And if they deny then it just pushes the date out even further. It just screws up my whole plan....