i am worried about an order i placed from the web.

I ordered samples from bariatriceating.com.

My mother gave me her credit card # and i placed the order over

2 weeks ago.I've sent two e-mails to the web address listed there and have had no response.I've never ordered online before and am a bit nervous(paranoid??!!)

If it was my visa # it wouldn't be so bad but my Mom's, geez!

Anyone ever order from there?Do you think i've made a mistake?

My mom is away so i can't ask her to check her visa.

Chantal

When you placed your order, did the company give you a confirmation number? Do you know how it was being shipped to you? If by UPS, the company usually gives you a UPS tracking number. You can go to the UPS website, enter that tracking number, and find out where your package is. If you have a confirmation number, the company should be able to tell you what's going on -- if there was a back order, delay in shipping, etc. Good Luck!

Hi Chantal

Did you try calling the toll free number from their site

1-888-777-4202 ask to speak to Susan Maria Leach she is the owner of the company. I have ordered from all over the internet and never had a problem yet, so maybe its just a matter of callingto confirm they got your order, that is what I have doen in the past. If they did not send you a confirmation number maybe it did not go through.

Hope this helps

Michelle

Yes,i tried to call but since i am in Ottawa Canada the call won't

go thrue.

She did just respond to say her spam filter might have filtered my e-mails and to ask away regarding my questions.I responded but she hasn't answered.

Chantal

If you'd like I could call here for you from California if she does not respond to your emails. Let me know if I can help you

I order from the internet all the time. Did they charge the VISA yet? I ordered something before Chrismas that came 5 months later. I figured they lost my order because I never saw the charge, but five months later my card was charged and the package arrived. When I called, they told me they were overwhelmed with orders and had to make more of the product.

I forgot to mention that when you are ordering on-line, make sure you see a little padlock on the bottom of the screen in your taskbar. The padlock represents a secure website. If there's no padlock, don't order from the site.

Thanks for all the advice.Yes there was the lock and the lady had responded which has reassured me.

Thank You.