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Patient & Surgeon Application Bugs, Info and Suggestions

Hey All,

As you may have noticed, we've launched a Lap-Band Surgeon and Patient Search application for LapBandTalk!

The application is currently in Beta - so there may be minor issues or bugs. If you find any, or if you simply have a suggestion that you'd like to see make it into the system, please let us know right here!

Thanks, and we are looking forward to your feedback!

- Ken S.

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How does a doctor add their name onto the surgeon list?

Please have them visit http://www.wlsboards.com/contactus/index.php?/Tickets/Submit to submit their information.

  • 1 month later...

I have 2 surgeons. One who banded me, and the one I go to since I moved.

I can not get my name on any list., even the one who banded me..

I Tried your link, but it says it's in error just like the other person told you.

So I can't get on. How about some help that works.

Shirley.

I have 2 surgeons. One who banded me, and the one I go to since I moved.

I can not get my name on any list., even the one who banded me..

I Tried your link, but it says it's in error just like the other person told you.

So I can't get on. How about some help that works.

Shirley.

Shirley,

I logged in as you and had no issues editing your Lap-Band profile. I'm going to send you a PM.

I am unable to edit my surgeon. I ended up going to a different surgeon.

  • Author

I am unable to edit my surgeon. I ended up going to a different surgeon.

Hi there, can you please let me know what happens when you attempt to select your new Surgeon from the Drop-Down and then click on the Save button?

Thanks,

Ken

Bug:

http://www.lapbandtalk.com/patient/edit/ is redirecting to http://www.lapbandtalk.com/patient/search/ and not allowing me to edit my Patient Profile.

I don’t even see a drop down list. Should I be on this page http://www.lapbandtalk.com/patient/viewpatient/26079/edit

Clicking edit profile does nothing and click here to change status redirects me http://www.lapbandtalk.com/user/298781-wantinghealth/

Then clicking lap band patient profile redirects me back to http://www.lapbandtalk.com/patient/viewpatient/26079

In an endless loop.

I don’t even see a drop down list. Should I be on this page http://www.lapbandtalk.com/patient/viewpatient/26079/edit

Clicking edit profile does nothing and click here to change status redirects me http://www.lapbandtalk.com/user/298781-wantinghealth/

Then clicking lap band patient profile redirects me back to http://www.lapbandtalk.com/patient/viewpatient/26079

In an endless loop.

Thank you for your feedback. It seems that you might have Javascript disabled in your browser. Do you know which version browser you're using please ?

Thank you for your feedback. It seems that you might have Javascript disabled in your browser. Do you know which version browser you're using please ?

I have internet explorer 7 here at work and I think if I remember correctly the same at home as well. I probably wont be able to change any settings here at work. But if you give me directions I could try when at home.

  • Author

I have internet explorer 7 here at work and I think if I remember correctly the same at home as well. I probably wont be able to change any settings here at work. But if you give me directions I could try when at home.

Hi there,

If you're using IE 7.x, the following steps should allow you to enable JavaScript:

1) Click the Tools button. The Tools button should appear as a Gear icon, to the right of the Page button.

2) Select "Internet Options" from the dropdown.

3) Select the "Security" tab in the window that appears.

4) Select "Custom Level" near the bottom of the window.

5) Scroll down until you locate the settings titled "Active Scripting"

6) Set "Active Scripting" to "Enable"

7) Click the "OK" button at the bottom of the window.

8) Confirm the settings by clicking "Yes" in the confirmation window that pops up.

9) Click the "OK" in the tools window.

Let me know if you have any questions.

Thanks,

Ken

Hi there,

If you're using IE 7.x, the following steps should allow you to enable JavaScript:

1) Click the Tools button. The Tools button should appear as a Gear icon, to the right of the Page button.

2) Select "Internet Options" from the dropdown.

3) Select the "Security" tab in the window that appears.

4) Select "Custom Level" near the bottom of the window.

5) Scroll down until you locate the settings titled "Active Scripting"

6) Set "Active Scripting" to "Enable"

7) Click the "OK" button at the bottom of the window.

8) Confirm the settings by clicking "Yes" in the confirmation window that pops up.

9) Click the "OK" in the tools window.

Let me know if you have any questions.

Thanks,

Ken

Enable was already set on my work computer. I will check on my home compter later. Could you change the surgeon to Dr. Brain Long at Sibley hospital in Washington DC. for me please. I don't have the time to deal with this now. Thanks

  • Author

Enable was already set on my work computer. I will check on my home compter later. Could you change the surgeon to Dr. Brain Long at Sibley hospital in Washington DC. for me please. I don't have the time to deal with this now. Thanks

Hi there,

I have updated your Surgeon to Dr. Brian Long.

I need to change my surgeoun to Dr Esquievel in Austin and it will not let me update it either. Can you please change for me.

Thanks,

  • Author

I need to change my surgeoun to Dr Esquievel in Austin and it will not let me update it either. Can you please change for me.

Thanks,

Hi Itsbreezy,

I'm going to contact you via PM so we can work on finding out why you're unable to update, and remedy the issue.

Thanks,

Ken

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