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Thats weird about what TLBC says about Jill. They had told me the same about my consultant Dorothy being fired for the same thing..un-proffesional behavior. Really gets you wondering. Just to let everyone know so as not to dwell on the negative and make some of you believe I'm a negative person.... Belina at Slimband has been working hard to help me with my issues and they (Slimband) are bringing the fill nurse up to Sudbury for us northerners which has me pretty excited. After almost getting squished by a transport the time I went for my first fill. I am absolutly terrified to go back to Toronto again this winter. Has anyone else here , not lose any weight after their first fill?

Please don't apologize for looking for support. Jane was totally out of line in her first message. She attacked you and your motives then comes back later to clarify what she meant. Which in my mind was not too much different to the first attack. When persistant attempts to communicate with a company fail, they you must go to the very top. The have a new CEO now. Long distant patients have difficulty dealing with Slimband because it appears there is no clear cut policy about what their aftercare is for us. The thing you have going for you is that "someone" promised you a fill doctor "before" you had the surgery and now refuse to give that service. Talk to another slimband person and they give you a totally different version of the policy. Try one more time by telephone and requesting to speak to the CEO. Have your questins ready and no satisfaction, then the other remedies could be tried. Please keep posting for support because we all know that stress such as you are going thru causes emotional eating. Ignore the negative posts and take solace from the encouraging posts. :biggrin:

no i did say her name. So i guess that was a no no. I was hoping that the big changes would help things out with slimband and their customers. I havent had to call them since my last fill. I hope things have improved for all who is taking this journey with them.

HI: Why don't you start one say "Slimband aka TLBC cont'd" :tt2: I am not a great computer "geek" and find myself happy I can navigate these sites. Let us know how you are doing in your quest to get under or at your goal. Nice to see some different topics here. Can't we start a new thread though, so we can have less pages to wade through? Mary

Doddie, I think that everyone needs to hear about the good the bad and the ugly.. .for some of us this is easier than for others. I have always encouraged people to post their challenges. I haven't read all 14 pages and I said that I have read the last 3-4 and some of that was down right nasty.. people saying their experiences were good and being accused of being staff and a plant come on please... if you can't see that you are one person and not everyone has your issues then maybe you are a plant... to make slimband look bad, someone a competitor is paying to take an issue and blow it up and discourage patients! (see that sounds crazy just like accusing someone who has a good experience of being a plant is crazy) Slimband is working to overcome their issues just like any other clinic out there. I don't think harping on the same issues for page after page doesn't anything but feel the negative... and focus on the negative and breeds more negative thoughts. I encourage people to post their challenges their complaints but I also encourage them to address their complaints in a manner that will get addressed by the clinic and posting them on here does nothing but vent which is sometimes very needed.. After reading three pages it is like come on if you change your focus towards the positive maybe more positive things will come of it.... I am not a huge fan of the secret but I have worked affirmations and meditation etc into my life for a lot of years and it works for me... focus on the negative long term and negative things will happen to you.. focus on the positive and the changes will amaze you that happen they may be small but they add up. So by all means everyone vent... but vent and move on and change your focus the longer you hold on to the anger the longer it will hold on to you

Its taken me a little longer than I wanted to post this..dont know where the time has gone. In february I was delighted to know Slimband arranged a fill session only 2 1/2 hrs away from me and saved me a great deal of time and money so I wouldnt have to got to Toronto. Nancy was the fill nurse they flew in and she was great! My first fill at Slimband was extremely painful and took four needle insertions to find the port since mine has tilted. So needless to say I was terrified of the next fill. I was So happy with Nancy..I didnt even feel the needle!!! Plus I met a few other ladies with lapbands as well and we had a great chat. I needed a de-fill before I left because my water was getting stuck and now I think i have hit my sweet spot. Only frustrating thing is I'm not seeing a huge difference on the scale but my clothes are really baggy and I know thats that most important thing. I cant wait for the snow to GO and I can get outside more and get moving around more. How is everyone else doing on there journey?? This forum has been so quiet lately and I need to talk to my lapband ladies!!

NOTICE Kindly be advised that Jill Seward is no longer employed with TLBC/Slimband. She is therefore not authorized to represent TLBC/Slimband in any way or conduct bootcamps on behalf of the company. The bootcamps provided by TLBC/Slimband are proprietary to the company and cannot be offered by 3rd parties. For information about support groups for patients please contact TLBC/Slimband directly. Lisa Borg Director of Marketing & Communications Slimband

Well these are old wounds and I don't wish to revisit them suffice to say, I was led to believe that support was part of the $16000 along with life time fills/deffils and any emergency to the band. In those days we didn't get anything in writing. If I had to do this all over again, I would in a flash, but I would ask for a written cntract. Slimband has a long way to go to catch up with SWL when it comes to suport. Now if you wish to continue this discussion I suggest we go private, because we seem to be the only two mainly on this link.

Tango, I don't agree with you but I empathize with you, if you feel you are not getting what is promised starting a petition is not a bad idea. Working in the business arena and for many years with clients and customers my advice is a) write down exactly what you think the issues are so what were you promised that you are not getting personally I haven't been promised anything that isn't available. But truly spell it out, if you think the post op care is missing something and you were promised that with others write it out be specific and really anything promised should be in writing, make sure it was a promise and not a rumour you heard from another patient. :thumbup: do not do this as an internet petition have individuals write out their letters addressing what their own issues are real people who are real clients of the clinic. Each person will have different experiences and what their issues are may be vastly different from yours. c) Make sure the letters come from real clients with real names so the clinic can address those clients. Since it is a medical practice you can collect the letters but there is no possible way that anyone from the clinic can address anything about me as a patient with you they can't even acknowledge I am a patient to you. So the letters can be given as a collective whole but really they will need to be addressed individually to the person who has the issue. I think there are a lot of trolls on the net who like to stir up trouble and a lot of people who have some issues but aren't willing to take the time to address them by doing something like writing a letter, make this a serious effort to produce the results you want. d) make an appt with the mgmt of the clinic and present the letters after ensuring the people are real patients of the clinic. There would be nothing worse than presenting a bunch of letters to find out a majority of them were not written by real patients. But present the letters along with a summary of the most common issues and ask them to address the issues as a whole and to the individuals. Me I have no issues with the clinic Slimband has always been great with me, I like the staff, I have no issues getting fills with my travel schedule, I have never been promised something that wasn't delivered on time and correctly. I have had one problem and I addressed it and as far as I know it was taken care of in house. But I have found in the past dealing with companies the most effective way to resolve issues is to put things in writing making sure they are well written, concise and well presented, don't make it a bitch session that you don't like what you hear or read from others, make sure your issues are legitimate issues and only write about your issues not your friends. They can't address what is happening to others with you, only your real issues and what has happened to you. Good luck Heather

I have received unsettling news that I know will upset quite a few of you. Yau is back doing surgeries at Slimband but they are trying t keep it a secret. Since Dr. Yau resigned from his position at Slimband in February of this year, his patients (including those banded under TLBC) have been told that Slimband is no longer treating them because Yau no longer works there. I called Slimband Patient Support last week and asked the following: Is Dr. Yau still working at Slimband? – the answer was no. Does Dr. Yau still work, in any capacity, out of the Prince Arthur medical clinic? – the answer was no. Are Dr. Yau’s patients, including those banded under TLBC, being supported/treated by Slimband? – the answer was no because “Dr. Yau no longer works at Slimband.” The truth is, Yau performed at least one surgery at Slimband (Prince Arthur) on Monday April 7th 2014. This information was voluntarily given to me via staff members that currently work at Slimband. Be aware that Slimband will do anything to deny he is back working there, including taking his name off his parking spot. So why did he resign when he clearly still continues to work there? Well we can’t be sure but it very likely has to do with the fact that if Yau appeared not to be working at Slimband then they would be able to stop treating his patients, including those banded under TLBC who were guaranteed a lifelong support system without additional cost. We seriously need to do something about this. There is a lawsuit underway for those banded under TLBC because our agreement of a lifelong support system is not being honoured. If you are in this situation please email 2014takeaction@gmail.com. My worry is that other Slimband patients banded under Yau are also not being supported because “Yau no longer works at Slimband.” This is a lie because he is working there. You need to do whatever you can to make others aware of this. Slimband continues to lie and this type of unprofessionalism needs to stop before others sign-up with them only to be disappointed or put in danger as a result of being refused treatment in the future.

Hello I would like to join the April band buddies.. My surgery is April 24th and I am getting the Slimband in Toronto.. I am nervous and excited.. I have to do a 10 day low cal diet.. No carbs, no fat, no fruit.. I guess its not too bad but will be hard to find stuff I can eat...I would love to chat with you all and compare our progresses and different things we do as the time goes along.. Please keep this thread going as I need something to keep me going.. My best friend was going to get it done too but she had hiatis hernia operation a few years back and they were wanting to do her banding in the hospital and costing her an extra 2900 so she opted out.. Now I need a partner or even better a few partners to chat with.. It was nice meeting you all and hope we can chat..

ohhhhh - ok - so it's the lapband that is given to those going through Slimband?

Doddie, Thanks for the good wishes.... I love the gym while I am there, other than Jamal is going to kick my ass and push me hard again of that I am sure! I used to weigh daily and haven't in about 5 years since I was at goal for about 6 months and just after plastic surgery I stopped. It worked very well for me for a long time... but in this case I had my own reasons for not caring if I gained and weighing daily wouldn't have stopped me it would have just made some other things worse.... I think there are merits to judging your progress by the scale and by how you look and feel. I have to say sitting and talking to Dr Yau when he moved my port back in Oct helped a lot. Knowing he is there whenever I need him or call Slimband helps too... at the time Dr Yau and I were talking I just wasn't mentally ready to make any of the changes I knew were coming.... and I knew they were coming and exactly what they were because I had been here before.... that was prebanding so I knew how much work I had to go. I just didn't factor in the migraine headaches that were my body begging me for sugar. Heather

Hi! Did you have your surgery yet? I have heard Dr. C and his clinic are wonderful. I really would have liked to compare them to Slimband before I made my choice.

Has anyone gone with slimband? What kind of credit would you need for their financing?

My surgery was yesterday and I honestly had a really good experience the surgeon and staff at the slimband clinic were great. I was done at about 2pm and was back at my hotel room @ 5pm. I have no gas pain at all (touch wood). The pain from the surgery itself is very minimal and I only get them when I try to sit or stand. I slept really well only woke up once to take painkillers. So far so good, I pray that the rest of my journey is as easy as this. I have only had water and a glass of apple juice since the surgery and I am noy hungry. In the airport right now on my way home to start a brand new life. Wishing all of you yet to be banded all the best.

I'm being banded on June 22nd at the Toronto Slimband Clinic and am wondering if there is anyone else here from the area? Anyone been banded at Slimband?

Yes, I`m in Calgary. Slimband has offices where you get the fills done by a nurse. There's one in Calgary. Are you in Calgary?

In Canada they use lap-band or Slimband the most. They are similar but do have differences. I have a slimband and I know there is some great information and studies about the band they use here: http://slimband.com/knowledge

Sorry you have also had a bad experience. Dr Lau and Slimband have both filed bankruptcy so you would be unable to file lawsuits against either and get anywhere. i would if I were you I would go to you’re family doctor and let them know that you’re having major issues. They can send you to a general surgeon and possibly remove the lapband. That would be what I would suggest

It is with Slimband and i have emailed them but, if they are denying people I wouldn't be surprised if they denied me too. I was re-banded by them about two and half years ago. I didn't get a contract or any papers etc. I would be interested still in knowing about the lawsuit and I have a ton of contacts who were banded by TLBC, Slimband and Joffe and Yao pre-clinic. I also know Kathy P. and can contact her for information. Once upon a time we had a Yahoo site that was very active, with lunches monthly, dinners, emails and support groups. I am sure I can get in touch with a variety of people.

I am looking for anyone banded at TLBC or Slimband that has information on the following; - A contract that outlines what "Lifetime Support" includes -Any documentation which includes Life Time Support or information on Fills and Defills -If you have emails, glossy info or any other information that would helpful. Please send all info to tlbchelp@gmail.com. I can provide you more information. Thank youPK

I had my surgery in Toronto at Slimband a.k.a TLBC, I was told that the Dr. they are going to use in Edmonton for their fills is Dr. Hartman on 28th ave in Towne Center. I'm not sure if he only does Slimband patients. But it doesn't hurt to ask. Good Luck

I was banded in August 2013. I had my first fill two weeks ago. She put in 1 and told me to wait a res minutes in the waiting area to see if I could get water down. This being my first fill I had no idea what I should be feeling so I was delighted to sip water and feel fine. Fast coward a couple of days and I feel zero restriction. I called and asked if I could get another fill and have heard nothing. I paid a lot of money ( slimbAnd with no insurance) and I feel like I has to fight for a fill. I paid close to 20 I and I know slimbAnd has their hands full with Dr Yau but I am really frustrated. The customer service has been terrible and I would not recommend this company to anyone. I have lost 10 pounds and feeling kind of lost.

I am so sorry to hear that you are going through this? What have they said about you only losing 10lbs? Is there another medical team that you can get care with? Im not very familiar with the slimband