CIGNAQuestions

Good evening,

Hi, my name is Jason. I am with Cigna Healthcare. I will be more than happy to answer your questions and concerns about bariatric surgery. Please Email me at LetUsHelpU@cigna.com.

Hello,

I can assist you with your questions if you send me an email to LetUsHelpU@cigna.com. Please include your Cigna account information.

Thank you,

CignaQuestions

HI, my name is Jason with Cigna Healthcare. I am truly sorry to hear about your frustrations.

I would like to offer you my help during this time. If there's anything I can do to ease your mind during this process, please Email me at LetUsHelpU@cigna.com. I will be more than happy to answer your questions and address any concerns you have.

I wish you the very best.

I would like to help answer your questions or concerns you may have. Please feel free to Email me @ LetUsHelpU@cigna.com. Thank you.

Good afternoon,

I have received your Email, regarding your BMI questions and concerns. I have responded to your Email, as well. If you need anything else, please Email us @ LetUsHelpU@cigna.com. Thank you.

I would like to help address any of your questions and concerns. Please feel free to Email me your info to Cigna @ SCR_isolve@cigna.com. Thank you and I hope you all have a great day!

Insurance can be frustrating, but I'm here to help. Email your contact info to @SCR_isolve@cigna.com

Hi Sabrina,

I could assist you with your questions if you'd like! All you need to do is email me your contact info to SCR_isolve@cigna.com and I would be more than happy to help you.

Ann

Hello,

I would be more then happy to help you with your questions regarding approvals. If you would like my assistance, please email me at SCR_isolve@cigna.com.

Ann

Hi,

I'd be happy to send you information about Cigna's coverage policies. Please feel free to email me your details @ SCR_isolve@cigna.com.

I can answer any questions you have regarding Cigna requirements for Lap Band Surgery. Email your information to SCR_isolve@cigna.com and I would be happy to assist.

The patient advocate at True Results called and told me that my insurance, CIGNA, will cover my Lap Band, and she gave me an out of pocket price, CIGNA requirements, etc. However, when I look up my insurance summary it says obesity surgery is excluded. Could it be that CIGNA can exclude the Lap Band procedure from an obesity surgery exclusion? Or is someone pulling my leg?

Your benefits are really based off of your actual policy with us. I could assist you with this if you send me your contact info to SCR_isolve@cigna.com.

The patient advocate at True Results called and told me that my insurance, CIGNA, will cover my Lap Band, and she gave me an out of pocket price, CIGNA requirements, etc. However, when I look up my insurance summary it says obesity surgery is excluded. Could it be that CIGNA can exclude the Lap Band procedure from an obesity surgery exclusion? Or is someone pulling my leg?

I can help you find out how long it will take, email your question and info to SCR_isolve@cigna.com.

We here at CIGNA want to make your experience with us as hassle free as possible. With that said, if you have any questions or concerns, please email us at SCR_isolve@cigna.com. We'll try to resolve them as fast as possible.

I understand your situation and would like to help, email me @ SCR_isolve@cigna.com, I'll look into your options on our side.

I'll gladly help with your questions regarding lap band surgery, please email your questions to SCR_isolve@cigna.com

I'm sorry that you have to wait six months but in the mean time, if you have any questions regarding this or any other insurance related questions, feel free to email me at SCR_isolve@cigna.com .

Received Precertification letter from Cigna with approval code stating that surgery was medically necessary and a covered benefit on 10/12/10. Had lapband surgery on 10/27. Now I'm in the 2nd appeal stage to get Cigna to pay my surgeon and hospital bills ($17,000 worth!!). How in the world can this be possible? Does anyone know what my next step should be if the 2nd appeal is denied? Has anyone ever had this happen to them. Should I hire a lawyer?

It doesn't sound like the claim(s) have been processed correctly. I would like to help you with this. Please send me your contact info to SCR_isolve@cigna.com if you would like my assistance. Hopefully we can figure this out together!

Can I help with your Cigna concern? If so, please email your contact info to SCR_isolve@cigna.com

I can help with your questions about the approval process. Please email your contact info to SCR_isolve@cigna.com

I can help with your Cigna question. Please email your contact info to SCR_isolve@cigna.com

I can help with your Cigna questions or concern. Please email your contact info to SCR_isolve@cigna.com

Once all the information is submitted, it generally take 48-72 hours to have a precertification reviewed. If you have more detailed questions please feel free to email them to SCR_isolve@cigna.com.

Hello, if there a question about CIGNA that I can help with Please Email me your contact info to SCR_isolve@cigna.com. Thanks