sierraaux1

I chatted with a customer service agent through the web portal. Apparently the dates were submitted by my bariatric clinic. So either they’re booked until then or they just wrote a date tentative to change. Won’t know until Monday when they open unfortunately.

Thank you for your responses! I’ve asked everyone I know and they all have no idea. I’ve heard sometimes a “dummy date” can be used. I will just have to wait til Monday to call the bariatric office.

But my insurance shouldn’t be the ones doing the scheduling, right? It should be my bariatric clinic. Does the bariatric doctor communicate with the insurance? Is that why it’s so far out because he is booked?

Even though I have everything done, I still have to wait two months? It seems strange.

I have WellCare in KY, I was wondering if anyone familiar with the insurance process could help me.
I received this message from my insurance:
“Our records indicate that the authorization was received and approved. The authorization was approved for 1 day/visit(s) and is valid from 3/30/2020 to 5/30/2020.”

Does this mean the earliest I could have my surgery is 3/30/2020?