I think we all have encountered the "user friendly" people out there. I have let go of the people in my life that I felt fell into this category as I knew they werre not there for me. I can't stand people that use me as a door mat or only call when they "need" something. Sorry, not that gal anymore, even before I have my surgery. At work, I just say , oh, I'm not sure better check with"..." LOL!! User Friendly- no more !!