Hi there! Are you at the office in Springfield, Hoboken, or Somerville? I go to the one in Springfield. I started this process three months ago. I have Aetna at the moment, but my company is switching to United Healthcare as of January 1. I was told that for Aetna, the requirement was 4 months of visits. I wonder if different Aetna plans have different requirements? Shouldn't the Navigator have known that from the start (that's basically their job, no?).
For me, I have three months down and since I switch to United Healthcare next month, my requirements change from 4 to 6 months. I was told by my Navigator that I don't have to start over new. That United Healthcare will accept the three months I've already done. I would think that if your requirements changed from 4 to 6 months, that it would only mean 2 more months. Not having to start all over again.
