Hi.. I also have Cigna. Ive completed my 6 months and have everything in order. My insurance navigator submitted everything to Cigna early feb. I originally had a surgery date for feb 15 and that got pushed to the 29 (tomorrow). I still haven't gotten an approval or denial. I called Cigna myself last week and they were a little rude, telling me they can't do anything Ro speed up the process and it can take up to 45 business days for an answer! I'm now prepairing my self for the worst. I've heard Cigna is tough! I too have no other medical condition like diabetes etc.
My doctors office said I will be fine and will get approved but I don't know anymore. I hope you have better luck!