Bcbs

OK I'm logging off for the day and I am going to force myself to have a good outlook. I just spoke with BCBS regarding a claim they didn't pay (turns out they don't cover nutritional services at a hospital or outpatient clinic) and while I had them on the phone i asked about the process. The customer service rep was really nice. She told me her friend had the procedure done in November and how great she's doing. She gave me encouragement, stating the plan doesn't require you to lose weight in the 3 mnths just to go through the program. She also said not to freak if by chance I get a rejction letter. Most often its becuae some piece of info is missing and once they receive it, the procedure is approved. So I guess I can sleep better at night. Enjoy the weekend!